Client Relationship Manager, Commercial Banking

2 weeks ago


Markham, Ontario, Canada Scotiabank Full time
About the Role

The Client Relationship Manager (CRM) plays a vital role in the Commercial Bank's success in Canada, driving individual goals and initiatives to support the team's business strategies and objectives. Ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures is a key responsibility.

The CRM is responsible for effective relationship management, sales planning, and service execution for the existing customer base. Additionally, the incumbent analyzes and completes credit applications.

Key Responsibilities:

  • Promote the development and profitable growth of the commercial banking portfolio in an assigned market area.
  • Build and maintain a market profile in an assigned market area with both internal and external contacts.
  • Manage an assigned credit portfolio for authorizations up to $5MM at an acceptable level of risk.
  • Develop and implement a marketing strategy to maximize business development opportunities for sustainable growth.
  • Develop sales plans for prospects and existing customers.
  • Identify prospects/referrals from other internal/external networks.
  • Analyze prospect lists and prioritize business development opportunities based on market data and customer analytics.
  • Partner with internal resources for non-credit related products.
  • Refer customers and prospects to the appropriate Commercial Banking segment and partners as appropriate.
  • Plan and complete relationship activities that generate sales opportunities and/or provide value to clients.
  • Build and maintain an awareness of local market and general economic conditions.
  • Champion a high-performance environment and contribute to an inclusive work environment.

What We're Offering:

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers.
  • A rewarding career path with diverse opportunities for professional development.
  • A competitive compensation and benefits package.
  • Internal training to support your career growth and enhance your skills.
  • An organization committed to making a difference in our communities - for you and our customers.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.



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