Commercial Banking Client Service Specialist

4 weeks ago


Markham, Ontario, Canada Scotiabank Full time
Job Summary

As a Client Service Specialist in Commercial Banking, you will play a vital role in supporting the success of our clients and the bank's business strategies. Your primary responsibility will be to provide exceptional client service, ensuring that our clients receive timely and accurate support for their banking needs.

Key Responsibilities

- Provide client service and support to a portfolio of existing and prospective clients, including onboarding, client servicing, and credit-related tasks.
- Work closely with (Sr.) Client Relationship Managers and Credit Analysts to ensure seamless client service and support.
- Coordinate efforts with internal partners, such as the Business Service Center, Enhanced Due Diligence Unit, CRA, and Global Banking and Markets, to ensure loan funding and business account openings are fulfilled as per customer expectations.

Requirements

- College/University degree or equivalent work experience.
- Strong commitment to excellent client service and ability to work with clients to resolve issues in an amicable and prompt manner.
- Strong organizational skills to co-ordinate and prioritize a number of concurrent requests from different Relationship Managers.
- Strong interpersonal skills to obtain agreements within Commercial Banking and partners.
- Strong written and verbal skills with proven ability to engage stakeholders and clients.

Working Conditions

- Work in a standard office-based environment; non-standard hours are a common occurrence. No travel.

About Scotiabank

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

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