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Pension Administration Consultant

2 months ago

Halifax, Nova Scotia, Canada LifeWorks Inc. Full time
About the Role

We are seeking a highly skilled Pension Administration Consultant to join our team at LifeWorks Inc. As a key member of our Defined Benefits Pension Administration team, you will play a critical role in ensuring the delivery of high-quality pension administration services to our clients.

Key Responsibilities
  • Lead the client service delivery team, ensuring timely and accurate production of annual pension statements and legislative updates.
  • Review complex calculations, including marriage breakdowns and pension loss calculations, to ensure compliance with regulatory requirements.
  • Conduct technical analysis of plan provision changes, collaborating with the actuary to ensure accurate valuations.
  • Liaise with clients to resolve pension administration issues, ensuring seamless communication and resolution.
  • Develop and maintain strong relationships with clients, providing exceptional customer service and support.
  • Collaborate with internal stakeholders to ensure compliance, quality control, and service standards are met.
  • Provide leadership and coaching to team members, promoting a culture of excellence and continuous improvement.
  • Assist in the development of new business opportunities with existing and prospective clients.
  • Participate in special projects as required, contributing to the growth and success of the team.
Requirements
  • 5+ years of experience in Defined Benefits Pension Administration.
  • Post-secondary education in Mathematics or a related field.
  • Knowledge of provincial pension and tax legislation.
  • Exceptional customer focus, with strong professional acumen.
  • Strong communication, project management, and presentation skills.
  • Leadership and team building skills.
  • Highly organized, proactive, and capable of working independently.
  • Exceptional analytical and problem-solving skills.
  • Proficiency in office software, specifically MS Word, Excel, and Access.
Preferred Qualifications
  • ASA designation and/or DB pension actuarial background.
  • Courses in Pension Administration.
  • Bilingual (English and French).
  • Experience with pension administration software Ariel.
About LifeWorks Inc.

We are a people-focused, customer-first organization that is committed to improving lives through our technology solutions. We foster a culture of innovation, empowering our team members to solve complex problems and create remarkable human outcomes in a digital world.

We are proud to foster an inclusive culture that embraces diversity and is committed to fair employment practices. We offer accommodation for applicants with disabilities, as required, during the recruitment process.