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Client Service Representative

2 months ago

Victoria, British Columbia, Canada CIBC Full time

Job Title: Client Service Representative

About CIBC: We're a relationship-oriented bank that's building a better future for our clients, employees, and communities. Our values of Trust, Teamwork, and Accountability guide everything we do.

About the Role: As a Client Service Representative, you'll be the first point of contact for our clients, providing exceptional service and support to help them achieve their financial goals. You'll work in a fast-paced Banking Center, using your knowledge of financial services products to help clients with their day-to-day banking needs.

Your Key Responsibilities:

  • Client Engagement: Build strong relationships with clients, understanding their needs and providing personalized solutions to help them achieve their goals.
  • Problem Solving: Listen to clients, ask questions, and work collaboratively to resolve issues and find solutions that meet their needs.
  • Leveraging Technology: Stay up-to-date with our latest technology and tools, using them to enhance the client experience and provide innovative solutions.

What We're Looking For:

  • Client Focus: You're passionate about delivering exceptional client service and building strong relationships.
  • Problem-Solving Skills: You're able to listen, ask questions, and work collaboratively to resolve issues.
  • Technology Savvy: You're comfortable using technology to enhance the client experience and provide innovative solutions.
  • Team Player: You're able to work collaboratively as part of a team to achieve common goals.

What We Offer:

  • Competitive Salary: We offer a competitive salary that reflects your skills and experience.
  • Benefits Package: Our benefits package includes a comprehensive health and wellness program, retirement savings plan, and more.
  • Opportunities for Growth: We're committed to helping you grow and develop your career, with opportunities for advancement and professional development.

Why Join CIBC:

We're a company that's committed to making a positive impact in our communities and the lives of our clients. We're looking for talented individuals who share our values and are passionate about delivering exceptional service.