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Client Services Representative
2 months ago
We are seeking a highly skilled and customer-focused Client Services Representative to join our team at the University of New Brunswick. As a key member of our Client Services team, you will provide exceptional service to students, faculty, and staff, ensuring a positive and supportive experience for all.
Key Responsibilities:- Provide personalized support to clients through various channels, including phone, email, and in-person interactions.
- Process client registrations, payments, and other transactions with accuracy and efficiency.
- Maintain accurate records and data, ensuring seamless communication and collaboration with colleagues.
- Collaborate with colleagues to resolve client issues and concerns in a timely and professional manner.
- Stay up-to-date on program offerings, policies, and procedures to provide informed support to clients.
- Post-secondary education in Business Administration or a related field.
- Minimum of three years of experience in client services or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.
The University of New Brunswick offers a comprehensive benefits package, including a pension plan, health and dental insurance, and a generous vacation policy. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
As a Client Services Representative, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
