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Beauty Advisor Specialist

2 months ago

Vancouver, British Columbia, Canada Holt Renfrew Full time
About the Role

Holt Renfrew is seeking a highly skilled and motivated Beauty Advisor Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury beauty department.

Key Responsibilities
  • Develop and maintain strong relationships with customers to increase sales, service, and loyalty
  • Exceed sales and service targets for assigned brands
  • Build a loyal client base through consistent communication and personalized service
  • Share expert product knowledge with colleagues to drive sales and customer satisfaction
  • Collaborate with buying, vendor, and selling management to drive brand sales and marketing initiatives
  • Attend educational sessions to stay up-to-date on product knowledge and industry trends
  • Perform floor recovery, visual merchandising, and other sales support tasks as needed
  • Communicate with customers through various channels to promote in-store events and sales
  • Resolve customer service issues and partner with management to address any concerns
Requirements
  • High school diploma or equivalent
  • Proven ability to exceed sales targets in a commission-based environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays
  • Minimum of two years' experience in a luxury retail environment
  • Prior experience as a product specialist in a high-end beauty environment is an asset
What We Offer
  • Competitive hourly rate: $20.00 - $22.00
  • Commission-based sales opportunities
  • Comprehensive benefits package
  • Employee discount
  • Pension matching
  • Incentives and contests

Holt Renfrew is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equal opportunities for all employees.