Client Assistant Officer

Found in: beBee jobs CA - 1 week ago


Mississauga, Ontario, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

As a Customer Assistance Officer (CAO), you will bring your proactive nature and be the first point of contact, greeting customers and answering customer inquiries by guiding them to the right service. In this role, you will work in close collaboration with the Insurance Advisors and accomplish various telephone and administrative tasks. RBC's Insurance stores offer clients the ability to obtain insurance advice from qualified Insurance Advisors on an in-person basis within a branch environment.

What will you do?

  • Put clients first and ensure excellent customer service is delivered from the first point of contact.
  • Opportunity spotting customers' needs via generated leads and referring them to the appropriate co-worker (i.e. Insurance Advisor or Regional Director).
  • Activities include proactive outreach to clients via telephone or email to schedule appointments for the Advisors.
  • Assist Insurance Advisors with administrative duties such as filing, confirming/booking appointments, ordering office supplies, photocopying, faxing and scanning documents, answering the telephone, correspondence, etc.
  • Develop relationships with service partners and the local market to optimize business opportunities and referrals.

What do you need to succeed?

Must-have

  • Superior verbal and written communication skills, with particular emphasis on telephone sales skills
  • Strong customer service and organizational skills
  • Self-starter with proven initiative and ability to work with little or no supervision.
  • Ability to prioritize responsibilities to provide maximum impact.
  • Completion of LLQP license within six months of start date.
  • Work schedule: Monday to Friday 9:00 a.m. to 5:00 p.m.

Nice-to-have

  • Experience in the Insurance industry.
  • Call Centre experience is an asset.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive and high-performing team.
  • Opportunity to do challenging work.

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at


  • Licensed Insurance Client Care Officer

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionLicensed Insurance Client Care Officer - Life & HealthRemote work available in the province of Ontario.As a Licensed Insurance Client Care Officer, you will respond with professional and accurate service for all client concerns and escalations Insurance Life & Health. You will be responsible for providing effective problem...

  • Manager, Client Services

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada Spectrum Health Care Full time

    Motivates, directs and coaches staff to ensure quality care to all clients.Reviews staffing assignments to ensure the delivery of quality care to all clients and overtime for field staff is managedEnsures effective resolution of customer complaints to increase satisfaction and maintain customer loyaltyOversees staffing and the preparation of monthly...

  • Administrative Assistant

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada Gallagher Full time

    Job Description Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build...

  • First Officers

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada Cargojet Airways Full time

    Cargojet is seeking an experienced First officer to be based out of the Hamilton Airport location and join their committed team.Required skillsIATRA exams completed;TC ATPL or Frozen ATPL (CPL with ATPL subjects);TC Class 1 flight crew medical certificate;Current ME/IR Land;1500 hours of total flying experience;500 hours on Multi-Engine turbine aircraft;The...

  • Recoveries Officer

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat's the opportunity?The Recoveries Officer is responsible for recovering outstanding balances on Personal Loans and Card Products, utilizing RBC Credit Management & Recoveries methodologies. Analyze all client information available and to assess the maximum recovery potential by providing repayment options to clients,...

  • Assistant Superintendent

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada Morguard Full time

    PURPOSE The Assistant Superintendent is accountable to the Building Manager or Property Manager for performing cleaning and minor maintenance duties of the property to ensure the quality of work is performed and maintained to the standards established by Management. DUTIES AND RESPONSIBILITIES 1. Building CleaningInspects and performs cleaning duties...

  • Bilingual Client Services

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada ARAMARK Canada Full time

    Job Description Come join our team at Complete Purchasing Services Our group buying organization is second to none and prides itself how we serve & support our clients all across Canada. In the role as Client Services/Support, you will be responsible for systems maintenance, over?the?phone training & support, and inside sales function for contract compliance...

  • Communications Officer

    Found in: beBee jobs CA - 5 days ago


    Mississauga, Ontario, Canada Aliant Resources Full time

    Posting Status: Upcoming opportunityPosition Available: Communications Officer Flight Planning / FollowingCompany: Aliant ResourcesPosition Status: Temporary, Full-Time Swing- 12 Month ContractRate: $27.39/hour; Post Probation: $34.65/hourLocation: Location: Mississauga, OntarioReporting To: Operations Control ManagerThe Aliant Resources client, an air...

  • Administrative Assistant I, Community Support Services

    Found in: beBee jobs CA - 2 days ago


    Mississauga, Ontario, Canada VON Canada Full time

    Requisition Details:Employment Status: Permanent, Part-Time (0.4 FTE)Program Name: Meals on WheelsNumber of Hours Bi-Weekly: 30Work Schedule: Days (8:30 am-4:30 pm)On-Call: NoJob Summary:The Administrative Assistant I for the Meals on Wheels program is responsible for front-line delivery of service as well as administrative support functions to assist VON in...

  • Senior Administrative Assistant

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada Marriott Hotels & Resorts Canada Full time

    Job Number Job Category AdministrativeLocation Central Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type Non-ManagementPosition SummaryEnter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records,...

  • Litigation Legal Assistant

    Found in: beBee jobs CA - 6 days ago


    Mississauga, Ontario, Canada Definity Careers Full time

    The Legal Assistant will be part of the Definity legal department and will be responsible for assisting in all administrative duties. The successful candidate will work under the direction and guidance of one or more lawyers and will assist with tasks as assigned.Responsible for the ongoing administrative/organization of files (opening/closing files,...

  • Marketing & Promotions Assistant

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada United West Mississauga Full time

    We are a business consulting and strategic brand marketing firm that specializes in preparing, launching, and optimizing brand awareness, sales, and promotional marketing strategies. We are experts at what we do, and we need a Marketing & Promotions Assistant that possesses that same tenacity and confidence to join our competitive, entrepreneurial-minded...

  • Assistant Manager

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada CACEIS Canada Full time

    Following CACEIS's acquisition of RBC's European operations, CACEIS Canada is growing with the introduction of new operational service responsibilities previously handled by CACEIS IS as part of RBC's own Follow-the-Sun model.To ensure continuity of service to newly acquired North American clients as well as operational activities carried out by CACEIS IS,...

  • Insolvency Officer

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryContacts past due credit card customers to arrange debt repayment and settle accounts. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.Job DescriptionWhat is the opportunity?You will apply your investigative abilities and take ownership to resolve issues, ensuring...

  • Therapy Assistant

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada Saint Elizabeth Health Care Full time

    Position Summary: As a key member of the Saint Elizabeth clinical team the OTA/PTA will work with clients to increase their health and wellness. The suitable OTA/PTA will be able to work well independently and in a team, they will be customer service focused, and have great people skills. We are currently seeking OTA/PTA is multiple locations for the...

  • Bilingual Licensed Customer Care Officer

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionThe Customer Care Officer will respond with professional and accurate service for all client concerns and escalations. You will be responsible for providing effective problem resolution and delivering a superior client experience by demonstrating effective root cause analysis for RBC Life Insurance Company.You will strive to...

  • Bilingual Credit Management Resolution Officer

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a...


  • Mississauga, Ontario, Canada Professional Golfers' Association of Canada Full time

    Chief Executive Officer: Mississaugua Golf and Country Club Founded in 1906, the Mississaugua Golf and Country Club is one of Canada's most recognized and historic private all-season clubs. At its heart is the Club's top tier golf course, which has played host to numerous premier events, including six Canadian Opens, and is consistently ranked among the best...

  • Accounts Payable Assistant

    Found in: beBee jobs CA - 2 weeks ago


    Mississauga, Ontario, Canada City of Mississauga Full time

    Req ID: 24605 Vacancy Type: Permanent Number of Positions: 1 Closing Date: 04/15/2024 Job Summary Reporting to the Supervisor, Accounts Payable & Commodity Tax, the Accounts Payable Assistant is responsible for supporting and auditing the City's payment releases (including payments by Electronic Funds Transfer, Wires, Cheques, US ACH and Visa Payables...

  • Operations Accounting Clerk

    Found in: beBee jobs CA - 1 week ago


    Mississauga, Ontario, Canada Graham Construction & Engineering Inc. Full time

    Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and...