Communications Officer

3 weeks ago

Mississauga, Ontario, Canada Aliant Resources Full time

Posting Status: Upcoming opportunity

Position Available: Communications Officer Flight Planning / Following

Company: Aliant Resources

Position Status: Temporary, Full-Time Swing- 12 Month Contract

Rate: $27.39/hour; Post Probation: $34.65/hour

Location: Location: Mississauga, Ontario

Reporting To: Operations Control Manager

The Aliant Resources client, an air ambulance operator, works closely with provincial hospitals, remote nursing stations, Central Ambulance Communications Centres (CACC), and other stakeholders to enable the transport of patients.

Consider Your Next Career with Aliant Resources:

Aliant Resources is a dedicated provider of staff augmentation services, committed to promoting diversity, equity, inclusion, and belonging in all facets of our operations. We firmly believe that a diverse and inclusive workforce strengthens our organization and contributes to the success of our clients. We believe in the core values of trust, fairness, excellence, creativity, collaboration, efficiency and responsiveness. We invite you to join our team

Position Summary:

The Communications Officer Flight Planning/Following will plan and coordinate air and associated land patient transportation, team transfers for neonatal and organ retrievals. They determine the level of transportation requirements in accordance with patient care by selecting the appropriate resource based on geographical location and patient care/transportation needs. A key aspect of this role is effective communication with Pilots, Paramedics, Doctors and various allied health care professionals to ensure the safety of each patient during the transport phase of the call.

The ideal candidate will have the ability to:

  • Effectively communicate with Flight Planners, Paramedics, Physicians and various allied healthcare professionals;
  • Respond quickly and efficiently to emergency calls;
  • Utilize exceptional interpersonal skills, courtesy, tact and compassion when interacting with other health care professionals;
  • Work effectively in a demanding, challenging, emergency services environment; and
  • Analyze issues, develop solutions and execute plans in an individual or team oriented role.

Qualifications:

  • Aviation background with experience as a pilot, flight dispatcher, ATC (preferred) or Emergency Telecommunications Certificate;
  • Strong understanding of the aviation industry and aircraft capabilities;
  • Successful completion of Communications Officer's certification training program;
  • Strong understanding of the provincial air ambulance system and emergency services communications;
  • Experience working within the Air and/or Land Ambulance Transfer System;
  • Proficiency with MS Outlook, Excel, Word, PowerPoint and Internet Explorer;
  • Dispatch experience is a definite asset; and
  • Ability to train and mentor is an asset.

Hours of Work:

Successful candidates must be able to work shift work in a 24/7 operation. This includes an ability to work on a rotational shift basis. Rotational shifts include days, afternoons and nights on weekdays, weekends and statutory holidays as required. All successful candidates will be required to complete and meet the terms of a Declaration of Willingness and Ability to Work.

Why Join Us:

  • Be part of a diverse and inclusive workplace
  • Contribute to the delivery of essential services
  • Opportunity for professional growth and development

At Aliant Resources, we value diversity and inclusion, and we encourage candidates of all backgrounds to apply. We are an equal opportunity employer, and we look forward to welcoming you to our team.

Diversity Statement:

At Aliant Resources, We are committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace. Our belief is that a diverse and inclusive workforce strengthens our company and enhances the success of our clients, to create a workplace that truly reflects our society.

Accessibility Statement:

Aliant Resources is dedicated to making our recruitment process accessible to everyone. We adhere to accessibility standards to ensure that individuals with disabilities can fully participate in our employment opportunities. We understand the importance of removing barriers and promoting equal access, and we strive to provide a seamless and inclusive experience for all candidates.

Accommodations process/policy:

We are committed to providing accommodations to individuals throughout the recruitment process and during their employment with us. We understand that everyone's needs are unique, and we will work closely with you to ensure that your specific requirements are met.

If you require accommodation due to a disability, injury, illness, or any other condition that may affect your ability to apply online or perform essential job functions, please reach out to us at Your request will be answered promptly, and we will collaborate with you to provide appropriate accommodations.

Our commitment to diversity, equity, inclusion, and accessibility are the core principles of our organization, and we look forward to welcoming candidates from all backgrounds to join our team.

How to apply:

  1. You must apply online
  2. Your cover letter and resume combined should not exceed three (3) pages.
  3. If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. The recruitment services team will contact you within 48 hours.

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