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Personal Support Worker

2 months ago

Stratford, Ontario, Canada VON Canada Full time
Job Title: Personal Support Worker Company: VON (Victorian Order of Nurses) Job Summary: The Personal Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards. This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying, bending, reaching, kneeling, and other movements that emphasize good body mechanics. Key Responsibilities:
  • Observe and evaluate client's or family's home, personal situation, and client and family care plan to determine if any need for change in the personal support care plan is required.
  • Contribute to the development of the personal support care plan under the direction of the Personal Support Program Manager.
  • Implement changes to the care plan under the guidance of the Manager for safety, liability, and financial reasons.
  • Perform personal support tasks reflecting the needs of the client and family, including light cleaning, preparation of nutritious meals, care of clothes, shopping for the client as required, and monitoring and maintaining household safety.
  • Provide personal care as directed by the Personal Support Program Manager or immediate supervisor, including assisting the client in walking, climbing or descending stairs, getting into and out of bed, eating, dressing, and other matters of personal hygiene.
  • Provide simple bedside care, where required, under the direction of a nurse.
  • Provide respite care to clients as required.
  • Support clients' families by providing child care as required to allow for family relief.
  • Organize each day's activities, setting priorities for personal support and other activities under the direction of the Personal Support Program Manager or an immediate supervisor.
  • Complete daily call checks, and other forms as required, to maintain the effective and efficient operation of the personal and home support service.
  • Assess the client's pattern of communication and ability to relate.
  • Communicate with appropriate members of the health team regarding the management of the client's or family's homemaking, physical, and emotional needs and inform an immediate supervisor or Manager of any changes or concerns.
  • Function and report in compliance with the Occupational Health and Safety legislation, regulations, and VON policies and procedures.
  • Function in accordance with VON's risk management policies, procedures, practices, and guidelines designed to promote and protect client safety.
Education, Designations, and Experience:
  • Must have certificate in Personal Support Worker certification or Developmental Services Worker diploma.
  • Must have a minimum of 2 years experience working as a PSW or DSW.
  • Must have a current Standard First Aid Certificate or CPR level C Certificate.
  • Some experience supporting individuals with dementia and responsive behaviours is preferred.
  • Some household management experience and experience working with elderly or ill individuals or children.
Skill Requirements:
  • Strong communication skills, both verbally and written.
  • Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy, and understanding.
  • Good assessment skills.
  • Awareness of community resources.
  • Ability to work effectively in a multidisciplinary team or independently as required.
  • Able to take direction well.
  • Ability to adjust to working in different social and economic environments.
  • Communicating in a clear and effective manner, demonstrating respect, empathy, and understanding.
  • The capacity to adhere to strict confidentiality.
Working Conditions and Physical Demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying, bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.