Communications Coordinator

Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Services, Level AJob TitleCommunications CoordinatorDepartmentHDRN Communications | Population Data BC | Faculty of MedicineCompensation Range$5, $8,323.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End DateAugust 14, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Sept 30, 2025

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Population Data BC (PopData) is a multi-university, data and education resource facilitating interdisciplinary research on the determinants of human health, well-being and development.

We support secure research access to individual-level, de-identified longitudinal data on 5.4 million residents living in British Columbia, linking data across various sectors such as health, education, early childhood development, workplace and the environment.

We are a key member of the International Population Data Linkage Network, through which we have promoted international research collaborations and fostered working groups on privacy and access to data. PopData is also one of 14 centres that comprise Health Data Research Network Canada (HDRN Canada), a research-enabling, distributed network that supports multi-regional, person-focused research.

The Network Coordination and Operations (NCO) team for Health Data Research Network Canada (HDRN Canada) and the SPOR Canadian Data Platform (CDP), the first initiative of HDRN Canada, are based at Population Data BC.

The Communications Coordinator will develop communications products for HDRN Canada, including report design and layout, graphic design, audiovisual design, and writing for various formats (web, print, social) and audiences (internal to HDRN Canada, public-facing, etc.).

Organizational Status

The Communications Coordinator reports to HDRN Canada's Strategic Communications Manager, and is part of HDRN Canada's Communications Team.

HDRN Canada's Communications Team are staff members of Population Data BC, which is a part of the School of Population and Public Health (SPPH) in the Faculty of Medicine at the University of British Columbia.

Work Performed

• Contributes to the HDRN Canada communications strategy by providing input based on experience and expertise, in consultation with the Strategic Communications Manager
• Develops communications materials for dissemination both internally and externally, including articles, reports, promotional material, infographics, web and print visuals
• Cultivates a common look and feel for all communications materials, ensuring accuracy, professionalism, clarity and consistency
• Facilitates knowledge exchange between network member institutions
• Liaises with stakeholders and experts internally and externally to assess and evaluate needs, and develops communication materials resulting from consultation with stakeholders/experts
• Executes communications and knowledge mobilization strategies in collaboration with stakeholders, including through web, social media, and other digital channels
• Works with the Communications Team to develop and disseminate related communications and promotional materials that support awareness of various research and data resources, as well as training (e.g. website content, marketing materials, social media, reports, and plain language summaries)
• Disseminates research findings through various knowledge translation activities; takes research products/findings/evidence and translates them for the appropriate audience
• Maintains up-to-date knowledge of relevant communications standards, products, and tools
• Develops domain knowledge in the field of health data and cultivates a broad understanding of researcher access to data in BC, Canada and around the world to support a range of design and communication tasks and projects
• Performs other duties as required

Consequence of Error/Judgement

The Communications Coordinator must exercise outstanding tact, discretion, initiative and judgment at all times. Actions carried out by the incumbent directly affect the ability of PopData and HDRN Canada to carry out their strategic objectives.

This role will work under strict confidentiality because of the nature of data held by PopData and its partners. Any breach in data security would place the reputation and future of PopData and its partner organizations at risk.

Accuracy and attention to detail are extremely important because any errors in communication will have a significant effect on the reliability of information released by PopData and HDRN Canada. The release of erroneous or misleading information may have implications that affect the network, the research community, partners, stakeholders and public bodies.

Work must often meet tight deadlines and requires the incumbent to perform effectively under pressure. The incumbent will be expected to respond well to unexpected circumstances and exercise independent sound judgment. The incumbent must demonstrate exceptional public relations and interpersonal skills. Failure to meet deliverables by specified deadlines will have consequences for funded projects and relationships with PopData and HDRN Canada partners.

Supervision Received
The position reports to the Strategic Communications Manager. The incumbent works independently within established guidelines and standards. Work is reviewed in terms of conformance with established standards and specific objectives.

Supervision Given
None.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum four years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Education: Undergraduate degree in Health Sciences, Communications, or other relevant discipline.

Experience: Experience working with a data-focused organization or health-related institution is an asset. Experience in working within a statutorily-regulated or a privacy-sensitive environment is highly desirable.

Skills:

• Strong oral and written communication skills, including excellence in the use of English grammar, spelling, punctuation, and technical terminology
• Demonstrated understanding of communications and knowledge translation approaches, with experience in content design.
• Strong proficiency with web content and media management tools
• Strong proficiency with design software (Adobe Creative Suite and Canva)
• Comprehensive computer literacy including demonstrated intermediate level skills with G-suite (drive, docs, sheets, Gmail)
• Strong ability to exercise tact, discretion, and judgment
• Demonstrated ability to write in a variety of styles for a range of audiences
• Ability to synthesize information to inform content design, delivery and communication
• Strong understanding of how to function as a team player in a multi-stakeholder, pan-Canadian distributed network
• Ability to understand technical terms and concepts
• Exceptional attention to detail; strong proofreading skills
• Demonstrated time management and organizational skills, with the ability to manage multi-tasking and competing priorities
• Exceptional initiative and willingness to learn new concepts and detailed procedures
• Fluency in French is highly desirable
• Experience in conference/event planning an asset
• Must be positive in attitude and a team player
• Ability to travel as needed

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