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Assistant Property Manager

4 months ago

Toronto, Ontario, Canada QuadReal Full time

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

Based out of Commerce Court, the Assistant Property Manager will support a portfolio of properties. Reporting directly to the Property Manager, the successful incumbent will be responsible for providing best in class customer service the day-to-day operations of the portfolio.

Responsibilities

  • Conduct and document periodic comprehensive building inspections, as well as routine follow up to ensure all items identified are addressed in a timely manner.
  • Supervise assigned contracts/contractors' obligations for service contracts as assigned.
  • Assist in the tendering of property services contracts.
  • Maintain and update contract schedule. Ensure contract documents are uploaded to SharePoint site.
  • Provide support to the Property Manager in the day-to-day activities for buildings in the portfolio and assist in completing annual budgeted projects within budgeted amounts.
  • Analysis of financial results as part of monthly and quarterly reporting requirements.
  • Assist with annual budget process for buildings within the portfolio.
  • Assist Property Manager to verify year-end Tenant Realty Tax and CAM information for year-end adjustments.
  • Review invoices prior to process to ensure accuracy with coding/back up and comply with budget schedules.
  • Administrative functions relating to property management and analysis of leases.
  • Establish and maintain strong working relationships with tenants and participate in regularly scheduled tenant meetings.
  • Monitor QuadReal Connect to ensure overall service delivery is consistent with QuadReal standards.
  • Assist the Manager, Tenant Relations in the review all tenant survey responses, analyzing trends and concerns. Follow up with all tenants providing written feedback on overall ratings and speak to all tenants to ensure issues have been dealt with to the satisfaction of the tenant.
  • Read and understand leases to ensure accurate information is received and maintained.
  • Complete understanding and adherence to the Environmental Policy, the Code of Conduct and other policies and procedures relevant to the position as prescribed from time to time.
  • Other duties as directed by the Property Manager.

Qualifications

  • 3+ years of related Property Management experience or post-secondary courses in property management required.
  • Relationship Skills - Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with QuadReal's objectives
  • Organizational/Multi-Task Skills - Ability to allocate one's time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate
  • Decision Making Skills - Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
  • Computer Skills - Intermediate to advanced skills in MS Office, MS Dynamics and Adobe Document Creator, knowledge of Yardi accounting program.

#LI-DNP

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you'll know exactly what to expect.