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Dental Office Coordinator
2 months ago
About Us:
Dentalcorp is a leading provider of dental services, dedicated to delivering exceptional patient care and experiences. Our mission is to educate, empower, and inspire our community toward achieving optimal oral health.
We offer a wide range of comprehensive services for the whole family, including general dentistry, Invisalign, orthodontics, implant dentistry, cosmetic treatments, children's care, and more.
Our team of dental professionals is passionate about providing quality dental care and exceptional patient service. We are committed to continuous learning and innovative technology.
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our dental office team. The successful candidate will be responsible for optimizing the appointment schedule, managing patient calls and inquiries, and maintaining accurate patient records.
Key Responsibilities:
- Greet and assist patients as they arrive, ensuring a positive impression.
- Manage the appointment schedule to ensure maximum efficiency and minimize gaps.
- Effectively manage recall system and maintain accurate patient database.
- Process patient calls and inquiries, confirm appointments, and manage cancellations.
- Process referral letters and patient correspondence, and maintain patient records.
- File insurance claims and process patient payments.
Requirements:
- 2+ years of prior administrative experience in a dental office required.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a team environment and provide exceptional customer service.
- Strong organizational and time-management abilities.
- Proficient in using dental software.
What We Offer:
- Competitive compensation package.
- Total rewards program offering discounts on services and activities.
- Employee and Family Assistance Program (EFAP) for confidential counseling and advisory services.
- Career development opportunities for growth and evolution as a dental professional.
- Access to modernized technology for optimal patient care.
About You:
- Candidates must be legally eligible to work in Canada.
- We thank all applicants, but only suitable candidates will be contacted.
