![Legal Aid Ontario](https://media.trabajo.org/img/noimg.jpg)
Legal Aid Worker
2 months ago
This position is responsible for supporting the mandate of the SLA Phone Program including the provision of public legal information in family and criminal law over the telephone to clients across the province.
The Legal Aid Worker (LAW) works with their manager, staff lawyers, and other LAWs to provide direct client service and administrative support in a busy client service environment.
The legal aid worker will be responsible for the initial assessment and intake of criminal and family law clients to assist in determining the appropriate service for the client, the referral to appropriate services and resources, providing basic procedural advice to criminal law clients and family law clients, and other duties as assigned.
LAWs provide some administrative support for the staff duty counsel lawyers in terms of creating Peoplesoft notes and maintaining organized computer filing system for criminal (SI).
The LAW will be required to conduct intake interviews with clients, create detailed notes for staff lawyers, and will help support and implement Legal Aid Ontario initiatives and priorities.
Primary Location:
The successful candidates may reside anywhere within the Province of Ontario
Reporting to:
Manager, Operations, Summary Legal Advice Phone Program
- Assessment of the client need to determine the appropriate service for the client, including the early identification of vulnerable clients so that the appropriate service and referrals can be made, under the supervision of staff lawyers;
- Interview clients who are placed on a worklist to gather information about case and assist the lawyer manager and staff lawyers with detailed peoplesoft notes.;
- Familiarity and competence with proper maintenance of client data base, computer information databases such as service integration, conflict of interest systems, and basic principles of criminal law and family law;
- Familiarity with financial eligibility, certificate coverage and tariff guidelines;
- Provide general information, including procedural legal information on the status of legal aid applications, appeals, and referrals.
- Perform intake by interviewing clients by phone to gather necessary information (case history) required for decision-making.
- Make entitlement decisions (including ongoing eligibility) based on LAO's financial and legal eligibility policies and guidelines.
- Provide services for summary legal advice programs across the province including client intake, administration and supporting duty counsel/staff lawyer services.
- Triage and assess client needs, including early identification of vulnerable clients, to determine the appropriate service for clients and make referrals to appropriate services primarily to SLA lawyers.
- Assist staff lawyers by providing clients with public legal information including procedural legal information and referrals to appropriate legal services.
- Assist clients/duty counsel with routine administrative matters (i.e. Service Integration data entry, liaising with DC and FLSCs, etc.).
- Support and assist with administrative functions (call back scheduling, and collecting/compiling information for statistics/performance measures).
- Perform other duties as required. This may include assisting with special projects and project implementation.
- Prior experience in similar or related role.
- Excellent communication and interpersonal skills for dealing with clients, lawyers and other agencies with the proven ability to exercise judgment when encountering stressful situations including the early identification of vulnerable clients so that the appropriate service and referrals can be made.
- Proven ability to learn and adapt to new or modified policies and procedures.
- Demonstrated commitment to client service and relationship building skills.
- Demonstrated ability to work as part of a team.
- Possess experience in criminal court setting and some knowledge of relevant legislation such as the Criminal Code of Canada.
- Possess experience in family court setting and some knowledge of relevant legislation such as the Family Law Rules.
- Possess significant knowledge of LAO priorities, policies and procedures.
- Intermediate to advanced computer skills, including familiarity and competence with proper maintenance of client data base, computer information databases such as PeopleSoft.
- Well-developed interview skills.
- One or more of these positions will be designated as French-English bilingual and will require French proficiency
- Ability to communicate in French is an asset.
- Ability to maintain detailed functional and theoretical knowledge of legal aid application processing rules and procedures.
- Ability to determine legal and financial eligibility based on LAO eligibility criteria and to generate certificates in accordance with office procedures and standard formats.
- Demonstrated ability to use latest communication technologies including smartphones, tablets, and video conference systems.
- Must have intermediate knowledge of the following Microsoft programs; Outlook, Word, and Excel.
As per the requirements of the Collective Agreement governing this position, first consideration is given to current OPSEU member applicants.
Please note that all applicants are encouraged to provide a valid email address for communication purposes.
Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn.
As an applicant, it is your responsibility to ensure that you check your email regularly.First time applying to LAO? You will need to create a profile AND then apply for the position.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.
Once you have successfully applied you will receive a confirmation email.
Trouble applying? For telephone support, please call or
-
Bilingual Legal Aid Worker
1 month ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeThe Family Senior Counsel Program has provincial scope and complements LAO's existing mixed model of private bar and duty counsel services by providing financially and legally eligible clients with another option for high quality, full-scope representation.This position is responsible for direct litigation support for the Family Senior Counsel Program. This...
-
Counselor for Legal Services
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timePosition Title: Legal Advisor, Criminal and Family Law Employment Type: Permanent Full-Time Legal At Legal Aid Ontario, our team is dedicated to making a significant impact in the lives of our clients. Being a vital contributor to the Justice system, a career with Legal Aid Ontario transcends mere employment. It presents a chance to assist individuals in...
-
Legal Aid Worker
1 month ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeThis position provides legal administrative support for managers, lawyers and other staff associated with the Immigration Detention Representation Program (IDRP). We are seeking someone with the ability to work co-operatively as part of a team in a fast-paced litigation environment. The successful candidate will be highly organized, have strong attention to...
-
Tenant Legal Advocate
3 weeks ago
Old Toronto, Ontario, Canada Legal Aid Ontario Full timePosition Overview:This role involves providing essential legal support to tenants navigating the complexities of the Landlord & Tenant Board (LTB) through virtual consultations.Key Responsibilities:Deliver concise legal guidance to tenants, encompassing legal advice, negotiation support, mediation assistance, document preparation, and limited representation...
-
Tenant Legal Advisor
3 weeks ago
Old Toronto, Ontario, Canada Legal Aid Ontario Full timePosition Overview:This role involves providing essential legal assistance to tenants navigating the complexities of the Landlord & Tenant Board (LTB) through virtual platforms.Key Responsibilities:Deliver concise legal guidance to tenants, including advice, negotiation support, mediation assistance, document preparation, and limited representation at the...
-
Tenant Legal Advisor
3 weeks ago
Old Toronto, Ontario, Canada Legal Aid Ontario Full timePosition Overview:This role involves providing essential legal support to tenants navigating the complexities of the Landlord & Tenant Board (LTB) through virtual consultations.Key Responsibilities:Deliver concise legal assistance to tenants, encompassing legal guidance, negotiation support, mediation facilitation, document drafting, referrals, and limited...
-
Legal Advocate or Support Specialist
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full time $50,000 - $90,000Position Overview: The Legal Clinic, dedicated to serving low-income individuals, is seeking a qualified legal advocate or support specialist. This role focuses on providing essential legal assistance in areas such as housing and social welfare. Location: The successful candidate will be based in a rural community, offering a serene environment while...
-
Criminal Law Advocate
2 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeLegal Aid Ontario is seeking a dedicated and experienced Criminal Law Advocate to join our team. In this role, you will provide essential legal representation to individuals facing criminal charges within the Ontario Court of Justice. As a Criminal Law Advocate, you will be responsible for: Providing comprehensive legal counsel and representation to...
-
Criminal Law Counsel
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeJob Type: Contract Contract Duration: 12 months Legal Legal Aid Ontario is dedicated to making a significant impact in the lives of our clients. As a vital contributor to the Justice system, a position at Legal Aid Ontario transcends mere employment. It presents a chance to assist individuals who require support the most; to guarantee that every client...
-
Business Operations Analyst
3 weeks ago
Old Toronto, Ontario, Canada Legal Aid Ontario Full timeLocation: TorontoCategory: Business AnalysisClassification: FP7Role Designation: Flexible Hybrid - In-person days can vary weekly based on managerial approval and operational needs.At Legal Aid Ontario, our employees are dedicated to positively impacting the lives of our clients.Being a vital partner in the Justice system, a career at Legal Aid Ontario...
-
Criminal Duty Counsel
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timePosition OverviewLegal Aid Ontario is seeking a dedicated and experienced lawyer to provide essential duty counsel services. This role involves delivering legal support both remotely and in-person, catering to a diverse clientele facing criminal charges.Key ResponsibilitiesDeliver high-quality legal representation in a cost-effective manner.Advocate for...
-
Criminal Duty Counsel
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timePosition OverviewLegal Aid Ontario is seeking a dedicated and experienced Criminal Duty Counsel to provide essential legal services to clients in need. This role involves delivering both remote and in-person legal assistance at various locations, ensuring that individuals facing criminal charges receive the representation they deserve.Key...
-
Criminal Duty Counsel
14 hours ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeAbout the RoleLegal Aid Ontario is seeking a highly skilled and experienced Criminal Duty Counsel to join our team. As a key member of our organization, you will play a critical role in providing high-quality legal services to our clients.Key ResponsibilitiesRepresent clients in bail hearings, guilty pleas, and remands in-person and remotely.Provide...
-
Criminal Duty Counsel
3 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timePosition OverviewLegal Aid Ontario is seeking a dedicated professional to provide essential duty counsel services in criminal law. This role involves offering legal support both remotely and in-person, catering to clients with diverse and complex needs.Key ResponsibilitiesDeliver high-quality legal assistance efficiently and effectively.Represent clients...
-
Criminal Law Advocate
2 weeks ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeLegal Aid Ontario is dedicated to providing access to justice for all. We are seeking a skilled and compassionate Duty Counsel, Criminal to join our team. As a Duty Counsel, you will play a vital role in representing clients facing criminal charges. You will provide legal advice, guidance, and representation throughout various stages of the legal process....
-
Duty Counsel
13 hours ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeAbout the RoleLegal Aid Ontario is seeking a highly skilled and experienced lawyer to join our team as a Duty Counsel - Criminal Law Specialist. As a key member of our legal services team, you will provide high-quality legal services to clients in a cost-effective manner.Key ResponsibilitiesRepresent clients for bail hearings, guilty pleas, and remands both...
-
Duty Counsel
14 hours ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeJob SummaryLegal Aid Ontario is seeking a highly skilled and experienced Criminal Duty Counsel to join our team. As a key member of our legal services team, you will provide high-quality legal services to clients in a cost-effective manner.Key ResponsibilitiesRepresent clients for bail hearings, guilty pleas, and remands both in-person and...
-
Lawyer or Paralegal Role
1 day ago
Toronto, Ontario, Canada Legal Aid Ontario Full time $50,000 - $90,000The Legal Clinic, a community-based organization funded by Legal Aid Ontario, is seeking a lawyer or paralegal to join its team. The ideal candidate will have a strong passion for representing low-income clients in areas of clinic law, with a focus on housing and social assistance.Key ResponsibilitiesProvide high-quality legal representation to clients in a...
-
Privacy Advisor
7 days ago
Toronto, Ontario, Canada Legal Aid Ontario Full timeThe Privacy and Information Management Office (PIMO) is a unit within the General Counsel Office (GCO) of Legal Aid Ontario (LAO) responsible for recordkeeping, access to information and privacy (RkAP). Reporting to the Manager of PIMO, the Privacy Advisor will work as part of a team to manage day-to-day activities in the area of privacy, and provide expert...
-
Lawyer Service Centre Representative
14 hours ago
Old Toronto, Ontario, Canada Legal Aid Ontario Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Lawyer Service Centre Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to lawyers and their staff, ensuring that they have a seamless experience with our services.Key ResponsibilitiesProvide...