Catering Operations Manager

1 week ago

Ottawa, Ontario, Canada Compass Canada Full time

Job Summary: As a Catering Supervisor with Compass Canada, you will be the face of the company for on-site events, requiring a unique blend of leadership skills, attention to detail, and ability to work under pressure.

Key Responsibilities:

  • Manage staff and timelines for event setups and service, ensuring seamless execution and high-quality service.
  • Engage with clients and Sales Managers to build strong relationships and deliver exceptional service.
  • Oversee food presentation, service, and display, adhering to company standards.
  • Log and maintain food temperatures, ensuring food safety and quality.
  • Coordinate catering staff schedules to ensure timely delivery of services.
  • Maintain a calm demeanor under pressure, making quick and efficient decisions.
  • Thoroughly clean event locations, assist with inventory, and return equipment to the catering facility.
  • Ensure compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.

Requirements:

  • Valid BC Driver's Licence.
  • Valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying.
  • Open availability to work morning and evening events.
  • Minimum 4 years of catering or hospitality management, supervisory experience.
  • Excellent customer service skills.
  • Able to accurately read event orders and organize deliveries.
  • Adept at conflict resolution.
  • Advanced problem-solving and delegating skills.
  • Confident leadership qualities, including staff motivation and direction.
  • Ability to follow and maintain written and oral directions for timelines and room setups.
  • Ability to work independently or as part of a team.
  • Extremely well organized and efficient, with ability to multi-task.
  • Good attention to detail.
  • Physical ability to carry out the duties of the position.

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