Print and Mass Mailing Machine Operator

Found in: beBee jobs CA - 7 days ago


Oshawa, Ontario, Canada Ombudsman Ontario Full time

Effective, January 1st, 2024 the correct salary range for this position will be $25.32 to $29.24 per hour in compliance with OPSEU collective agreement provisions.


The Document Solutions and Logistics Branch of the Ministry of Public and Business Service Delivery have an exciting opportunity for an organized, dedicated individual to provide mail and print services for the Ontario Public Service.

If you thrive in fast-paced work environments, then this position is for you

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this position, you will:

  • follow established detailed procedures for operating mail processing equipment;
  • set up and adjust machines used in mass mailings for various applications (e.g. folding, inserting, metering);
  • check the condition of large, high-speed machinery;
  • carry out minor maintenance or repairs;
  • receive, handle, package and store stock items, materials and products required for print and mass mailing operation;
  • take inventory and monitor stock and equipment levels;
  • maintain either a manual or computerized inventory database by entering and updating stock transactional data;
  • unload shipments, check incoming materials and supplies against packing slips for shortages, damages, errors and substitutions, and verify accuracy against purchase order;
  • prepare receiving/shipping reports for incoming/outgoing goods;
  • assist in other mail processing duties, as required, e.g. providing technical guidance to temporary staff/students
How do I qualify?Technical Knowledge and Experience:

  • you have the ability to operate various mass mail/print technology systems and equipment;
  • you can acquire knowledge of equipment performance, maintenance standards, and operational guidelines
  • you have knowledge of barcoding technology and the barcode software application to generate various barcode
  • you have the ability to understand and apply Canada Post mail classes, postage rates and standards; mail distribution guidelines, and carrier pre-sort guidelines
  • you have the ability to understand and apply relevant policies, procedures, standards and regulations relating to privacy, security and safety (i.e. FIPPA, Occupational Health & Safety Act)
Analytical and Problem-Solving Skills:

  • you have demonstrated judgement, decision-making and analytical skills to determine the lowest cost option and nature and quantity of materials required for each print/mass mailing job;
  • you can troubleshoot for equipment malfunction (e.g. reading/interpreting error messages and following established procedures to resolve the errors) and adjust equipment in accordance with instructions outlined within equipment operating manuals;
  • you have problem solving skills to respond to unscheduled disruptions and downtime arising from equipment malfunctions to meet service delivery commitments;
  • you can make recommendations to management (e.g. suggesting procedures to improve the turnaround of jobs, suggesting modifications to processes and procedures)
Communication and Interpersonal Skills:

  • you can share information with colleagues to provide factual information in response to inquiries;
  • you can maintain record logs, complete production documents and record client requirements;
  • you can educate and provide technical guidance to new operators (e.g. students)
Other Essential Skills:

  • you are proficient with computer software (e.g. Microsoft Office Word and Excel) and email;
  • you are proficient with print management information system software (e.g. AVANTI-Print and Logistics (PAL) System) and understanding/ability to use incident and change management software and processes;
  • you have inventory management skills and knowledge of logistics best practices for monitoring, receiving, handling, packaging stock items, materials and products required for print and mass mailing operation

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