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Efficiency Specialist

3 months ago

Dartmouth, Canada Efficiency Nova Scotia Corporation Full time

Efficiency Specialist (1 year term)

(Home Energy Assessment)

We come to work every day to make the world a better place.

We embrace a culture of belonging in the workplace. No matter who you are, where you're from, how you think, what you believe in, or whom you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. If you require any accommodation in the application and interview process, please let us know (including different materials or otherwise).

About EfficiencyOne

Our core values are Integrity, Innovation, and Partnership.

EfficiencyOne is a leading efficiency enterprise. We work with a number of outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond.

We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

Investing in energy efficiency comes with many benefits-lower heating bills, more comfortable spaces, new jobs in your community, and a smaller overall carbon footprint.

To date, our work has achieved over $4 billion in energy savings and contributed to 22% of Nova Scotia's GHG emission reductions. If there's a better way to improve energy efficiency, we'll find it. Find out more about how we are making an impact here:

Why you'll love working here:

  • A culture that understands there is life outside of work and cares about their employees.
  • We offer a fun, social, and inclusive working environment in a newly renovated space, plus hybrid/remote work options, and a strong focus on health, safety and wellness
  • Compensation: you'll enjoy fair, equitable, and competitive compensation aligned with the changing market
  • Benefits: we offer an exceptional and holistic benefits plan (65% employer paid), retirement savings plan (defined contribution), health, and personal lifestyle spending accounts, and employee and family assistance program
  • Career development: you can grow at EfficiencyOne, with approved job-related courses, memberships, and designations 100% company paid. Plus, we make it a priority to ensure employees are provided opportunities to fill internal roles.
  • Being part of a team and contributing to Nova Scotia's goal of 2050 net-zero carbon

Do you want to be part of an organization that has an ambitious plan to support the transition to net zero by 2050, and help to build a thriving, resilient future for Nova Scotians - then you belong here

The opportunity:

The Efficiency Specialist, HEA (1 year term), will be tasked with several administrative, customer service, and analytical duties while providing support to the rest of the team as needed. They must be self-motivated and possess high attention to detail and have strong organization and communication skills. They must also have strong technical competencies and be able to learn and comfortably use Microsoft Excel and Salesforce. Their core responsibilities will be working with program partners and customers to validate that customer-installed upgrades meet provincial and federal program eligibility standards and ensure correct customer incentives are issued in a timely manner.

  • Responsible for data collection and data entry of customer information.
  • Responsible for processing weekly incoming project data from Natural Resources Canada.
  • Responsible for reviewing project rebate eligibility and helping compile weekly customer cheque requests for Finance.
  • Responsible for working with the Program Manager, Delivery Agents, and customers to troubleshoot concerns regarding equipment and rebate eligibility.
  • Responsible to help maintain program documents, program process procedures, and Delivery Agent guidelines.
  • Responsible for supporting the Program Manager and Program Lead with special projects by participating in brainstorming discussions, analyzing data, and preparing reports as requested.
  • Responsible for supporting the Efficiency Coordinators with customer inquiries and data requests.

What Will Help You Succeed?

  • A bachelor's degree or diploma in Engineering Technology, or an equivalent combination of education and experience.
  • Experience with and proficiency with all MS Office applications (including Teams)
  • Valid driver's license, (if do not have one can be discussed)
  • Ability to take on new opportunities and challenges, with a passion to continue to develop and grow.
  • A commitment to quality and investing in results that add value and drive the business.
  • The ideal candidate should have excellent interpersonal, oral, and written communication skills and have.
  • The ideal candidate should have the ability to prioritize deliverables and work independently and within a team

What to expect in your first several weeks on the job:

In the first week, expect to:

  • Job shadows the Program Manager and other Efficiency Specialists to learn about your job responsibilities, recent program targets and trends, and team goals.
  • Job shadow other teammates to learn about their roles and responsibilities.
  • Read program materials to get more familiar with HEA and our tools and processes.
  • Start performing core duties.

In the first month, expect to:

  • Perform core duties with limited support.
  • Take on projects with support from your teammates.
  • Establish a performance plan with your manager.
  • Meet our Delivery Agents.
  • Continue to learn more about HEA's tools and processes.

In the first three months, expect to:

  • Perform core duties independently.
  • Support teammates by working through customer and Delivery Partner questions and concerns.
  • Establish a performance and development plan with your manager.

If you would like to be considered for this opportunity, please submit your resume and cover letter, clearly articulating how you meet the above-noted qualifications. Applications can be submitted in confidence to Nicole Durdle at the link below.