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Junior Service Advisor
2 months ago
Job Summary:
Rm Auto Group is seeking a highly motivated and customer-focused individual to join our team as a Junior Service Advisor. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring high customer satisfaction standards, and working closely with our service advisors to deliver outstanding results.
Key Responsibilities:
- Customer Service: Greet customers promptly and in a courteous manner, handle customer complaints, and ensure high customer satisfaction standards.
- Appointment Scheduling: Schedule appointments based on service calls, ensuring timely and efficient service delivery.
- Communication: Address customer questions and needs promptly and professionally, providing clear and concise information.
- Team Collaboration: Work closely with service advisors and other team members to ensure seamless service delivery and high customer satisfaction.
Requirements:
- Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Automotive Knowledge: Basic knowledge of automotive principles and practices, with a willingness to learn and develop skills.
- Technical Skills: Proficient in using computer systems and software, with the ability to learn new systems and technologies.
What We Offer:
- Competitive Compensation: A competitive performance-driven compensation plan that rewards talent and hard work.
- Comprehensive Benefits: A comprehensive group benefits insurance package that protects you and your family.
- Training and Development: Ongoing training, product knowledge courses, and guidance to help you reach your full potential.
- State-of-the-Art Facilities: Modern and well-equipped facilities that provide a comfortable and efficient work environment.
About Us:
Rm Auto Group is a dynamic and growing organization with a strong commitment to customer satisfaction and employee development. We offer a range of career opportunities across our dealerships, and we are always looking for talented individuals to join our team.
