Service Advisor

4 weeks ago

Saskatoon, Saskatchewan, Canada FFUN Group Full time
Service Advisor

We are seeking a highly skilled and customer-focused Service Advisor to join our team at FFUN Motorsports Saskatoon. As the primary point of contact between our customers and service technicians, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities:
  • Greet customers and inspect their vehicles to understand their needs and concerns.
  • Schedule appointments for service, maintenance, and recall work, ensuring timely and efficient completion.
  • Advise customers on necessary and suggested services, providing clear and transparent communication on costs and options.
  • Monitor the status of customer vehicles from service bay entry to completion, keeping them informed of progress and any changes.
  • Provide ongoing customer communication, including service updates, recommendations, and satisfaction reviews.
Requirements:
  • Experience as a Service Advisor in the automotive industry is an asset.
  • Service writing experience is essential.
  • Excellent communication and organizational skills are required.
  • A passion for delivering exceptional customer service is a must.
  • A valid Class 5 Ontario Driver's License is required upon employment.
What We Offer:
  • Competitive wage and benefits package.
  • Employee discounts on vehicles, services, and parts.
  • Training and development opportunities to enhance your skills and career.
  • Corporate gym membership rates and health and dental plans.
  • Group retirement savings plan with employer-matched contributions.

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