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Family Room Coordinator

3 months ago


Halifax, Nova Scotia, Canada Ronald McDonald House Charities Atlantic Full time

Join Our Team as a Family Room Coordinator in Halifax

Ronald McDonald House Charities Atlantic (RMHC Atlantic) is excited to announce an incredible opportunity for an energetic and dedicated Family Room Coordinator in Halifax, NS. This is an in-person postion located inside The IWK Hospital,offering a unique chance to make a profound impact on the lives of families we serve in the family room.

About the Role:

As the Family Room Coordinator for Ronald McDonald House Atlantic Canada (RMHC Atlantic), you will play a pivotal role in managing the daily operations and activities of the Ronald McDonald Family Room program at The IWK Hospital. You will ensure the smooth and compassionate delivery of our services to Family Room guests.

Your responsibilities will include:

Family Room Operations: Overseeing the day-to-day operations, maintaining the facility, monitoring supplies, and ensuring a welcoming environment at all times.

Guest Relations: Providing support and advocacy to families visiting the Family Room, ensuring their needs are met and maintaining a balance between individual care and the effective functioning of the Family Room.

Volunteer Management: Training, supervising, and retaining volunteers, while fostering strong relationships with the Volunterr Manager and Family services Manager.

Home for Dinner Program: Coordinating the program to provide warm, healthy meals to families after long days at the hospital.

Communications: Effectively communicating with all stakeholders, addressing concerns promptly, and maintaining strong relationships with families, volunteers, staff, and donors.

Qualifications and Skills:

  • 1-2 years of relevant work experience prefered
  • Post-secondary education preferred
  • Collaborative skills for working with Hospital Personnel
  • High level of responsibility with a warm, outgoing, and compassionate demeanor
  • Ability to work with families in times of stress or crisis
  • Experience in training and facilitation
  • Excellent community relations and communication skills
  • Ability to work independently and maintain attention to detail

Hours of Work:

Full time - 9:00 AM to 5:00 PM (40 Hrs/wk)

Flexibility in hours is required, with on-call duties while the Family Room is open

How to apply

Please provide a resume outlining your qualifications and a cover letter to supplemental information about connection to the cause, career aspirations, and other affiliations in one combined PDF to or apply via the job posting on Career Becon website.

At RMHC Atlantic, we are committed to fostering an inclusive environment where diverse perspectives and backgrounds are embraced and valued. We believe that a diverse team enriches our organization and enhances our ability to support families with children receiving medical treatment. Join us in our mission to create a supportive and caring environment for all families.

We are dedicated to building a workforce that reflects the diversity of the communities we serve. We encourage applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, and religions.

RMHC Atlantic is an equal opportunity employer. We are committed to providing an inclusive and barrier-free recruitment process and work environment. If you require accommodations during the application or interview process, please contact us at to ensure your needs are met.

We at RMHC Atlantic appreciate all applications received, and only shortlisted candidates will be contacted for further steps in the selection process. Your interest in joining RMHC Atlantic is valued, and we thank you for considering this opportunity.