Adventure Expert, Brewster Sightseeing

4 weeks ago

Banff, Alberta, Canada Pursuit Collection Full time
What will be your daily pursuit?

As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests' experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality experience standards.

This seasonal position is posted as part of our recruitment for spring/summer 2024.

Compensation

The starting salary for this position is $17.50 per hour.

What perks can you expect?
  • Work in a dynamic, culturally diverse team from around the globe
  • Work experience in an iconic, unforgettable, and inspiring location
  • Free access to Pursuit attractions for staff and family, send a friend at half the price
  • Discounted hotel stays under Pursuit's lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations
  • Access to one of the world's most beautiful and iconic National Parks
What will you do in this job?
  • Ensuring each guest who passes through has received the best possible experience through anticipating needs and offering personalized recommendations based off your expert knowledge
  • Responding to guest and team enquiries through a variety of methods, including but not limited to walk ups, phone calls, emails and online communications
  • Resolve guest experience issues, including appropriate reporting and follow-up as required
  • Maintaining open, effective communication and positive relationships with other teams through radio, phone and online communication
  • Maintain current and accurate knowledge of Pursuit attractions, events, and local knowledge
  • Utilizing knowledge of Pursuit tours and attractions to cross-sell and maximize retail sales
  • The responsible handling of cash, credit cards, and appropriate reports
  • Assist in various transportation duties including, but not limited to, direct ticket sales, guest loading, bus directing, and guest meet and greets as required
  • Ability to read and understand a dispatch sheet with driver assignments and passenger manifests
  • Producing booking confirmations and follow up with clients including taking payments through a direct POS system with accuracy and efficiency
  • Uphold our high standards of service, merchandising, and display
  • Monitoring store security
  • Facilitating efficient inventory management and movement
  • Ensure personal safety, as well as that of our guests and team members, to the best of your ability
  • Ensuring work area remains clean, tidy, well stocked and communicating any needs
  • Uphold the Pursuit core values
  • Represent Pursuit professionally in all communications relating to clients/guests, suppliers, products, and co-workers
  • Abiding by and applying all procedures and policies as laid out
What skills and experience do you need for this job?
  • Strong customer service skills and attention to detail
  • Effective communication skills. Secondary language skills are an asset
  • Proven ability or willingness to adapt effectively and efficiently, whilst actively participating in fast-paced, team environments
  • Basic mathematical and literacy skills
  • Time management skills and ability to prioritize
  • Proven ability to take initiative and anticipate needs
  • An active interest in the Canadian Rockies
  • Accountability with the ability to work independently, be self-motivated and self-regulated
  • Cash-handling experience
  • Experience with POS systems, booking systems, and retail procedures an asset
  • First aid qualifications and possessing a valid driver's license are an asset
  • Physical demands include constant use of hands, repetitive actions and speaking, sitting/standing for long periods of time, frequent bending/twisting, working outdoors, and may lift, push, and pull up to 50 lbs
What will your work environment be like?
  • Beautiful. You'll work in an iconic, unforgettable and inspiring locations. You'll see amazing scenery and wildlife. You'll participate in team events - and fun
  • Independent. You'll spend your days in and around our amazing properties.
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

  • Adventure Expert, Brewster Sightseeing

    1 week ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit?:As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests' experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality experience...

  • Reservations Agent

    1 week ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Assisting guests with their reservations at Pursuit's hotels and attractionsCompensation:The starting salary for this role is $18.00 per hour.What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit...

  • Sightseeing Tours Host, Banff

    1 week ago

    Banff, Alberta, Canada Banff Jasper Collection by Pursuit Full time

    Compensation: Wage is $16.50 per hourWhat will be your daily pursuit?:This position requires relocation to Banff, Alberta.Ensuring unforgettable experiences for guests on full day excursions throughout the iconic Canadian Rockies.What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic,...

  • Adventure Expert, Pac

    1 week ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park This job is posted as part of our hiring for spring/summer 2024._Compensation:The starting salary for this position is $17.50 per hour.What perks can you expect?: Work in a dynamic, culturally...

  • Business Intelligence Developer

    4 weeks ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit? THIS IS A FULL-TIME, BENEFIT-ELIGIBLE ROLE BASED IN EITHER BANFF, JASPER OR CALGARY, ALBERTA.LEGAL ABILITY TO WORK IN CANADA IS REQUIRED. THIS IS NOT A 100% REMOTE-OPTION ROLE. The Business Intelligence (BI) Developer performs analysis, design, development, and maintenance of BI solutions across multiple business lines...

  • Business Intelligence Developer

    4 weeks ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit? THIS IS A FULL-TIME, BENEFIT-ELIGIBLE ROLE BASED IN EITHER BANFF, JASPER OR CALGARY, ALBERTA.LEGAL ABILITY TO WORK IN CANADA IS REQUIRED. THIS IS NOT A 100% REMOTE-OPTION ROLE. The Business Intelligence (BI) Developer performs analysis, design, development, and maintenance of BI solutions across multiple business lines...

  • Pursuit Banff Jasper Collection Jobs

    2 weeks ago

    Banff, Alberta, Canada Pursuit Collection Full time

    What will be your daily pursuit?:Join one of our teams in Banff, providing our guests with an iconic experience as they visit one of the most beautiful National Parks in the worldWhat perks can you expect?: Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to...

  • Adventure Expert, Brewster Sightseeing

    2 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests’ experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality experience...

  • Adventure Expert, Brewster Sightseeing

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests' experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality...

  • Adventure Expert, Brewster Sightseeing

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests' experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality...

  • Adventure Expert, Brewster Sightseeing

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests’ experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality...

  • Adventure Expert, Brewster Sightseeing

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? As an Adventure Expert, you will be the warm welcome to all who visit our transportation centre. You will anticipate needs and assist in elevating all guests’ experiences in the iconic Canadian Rockies. You will also play an important role as part of the transportation, ensuring smooth logistics and high quality...

  • Sightseeing Host, Banff

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? Our Sightseeing Hosts ensure that every guest who joins us on one of our full-day tours has the best possible experience. Our driver/host teams collaborate to anticipate guests’ needs and exceed their expectations, leaving guests with wonderful stories to share back home and memories they will cherish for a lifetime....

  • Sightseeing Host, Banff

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? Our Sightseeing Hosts ensure that every guest who joins us on one of our full-day tours has the best possible experience. Our driver/host teams collaborate to anticipate guests’ needs and exceed their expectations, leaving guests with wonderful stories to share back home and memories they will cherish for a lifetime....

  • Reservations Agent

    2 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Assisting guests with their reservations at Pursuit's hotels and attractions.Compensation: The starting salary for this role is $18.00 per hour. What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Work experience in an iconic, unforgettable, and inspiring location - Free access...

  • Reservations Agent

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Assisting guests with their reservations at Pursuit's hotels and attractions. Hybrid/remote work may be available for candidates within reasonable commuting distance from our head office in Banff, Alberta for training purposes. What perks can you expect?: Work in a dynamic, culturally diverse team from around the globe ...

  • Sightseeing Tours Host, Banff

    3 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Ensuring unforgettable experiences for guests on full day excursions throughout the iconic Canadian Rockies. - This fun, summer job is based out of Banff with an immediate start date, ending October 31st._ What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Work experience in an...

  • Sightseeing Tours Host, Banff

    4 weeks ago

    Banff, Canada Banff Jasper Collection by Pursuit Full time

    Compensation: - Wage is $16.50 per hour What will be your daily pursuit?: This position requires relocation to **Banff, Alberta**. Ensuring unforgettable experiences for guests on full day excursions throughout the iconic Canadian Rockies. What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Work experience...

  • Adventure Expert, PAC

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park! This job is posted as part of our hiring for spring/summer 2024. Compensation The starting salary for this role is $17.50 per hour.  What perks can you expect? ...

  • Adventure Expert, Pac

    2 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Helping our guests make memories, whether by suggesting the perfect souvenir choice or giving advice on how to best explore the park! - This job is posted as part of our hiring for spring/summer 2024._ Compensation: The starting salary for this position is $17.50 per hour. What perks can you expect?: - Work in a dynamic,...

  • Operations Manager

    4 weeks ago

    Banff, Canada Radventures Full time

    Are you a proven leader and an exceptional manager of people that craves the feeling that shared success brings? Do you live, breathe and love the Canadian Rockies and its incredible surroundings? Do you possess a ferocious work ethic with the skill set to oversee a fast growing adventure travel company and have the desire to be an integral part of...

  • Operations Manager

    15 hours ago

    Banff, Canada Radventures Full time

    Are you a proven leader and an exceptional manager of people that craves the feeling that shared success brings? Do you live, breathe and love the Canadian Rockies and its incredible surroundings? Do you possess a ferocious work ethic with the skill set to oversee a fast growing adventure travel company and have the desire to be an integral part of...

  • Hospitality Student Co-op and Internship

    3 weeks ago

    Banff, Canada Banff Caribou Properties Ltd. Full time

    As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...

  • System Administrator

    1 month ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? The IT Engineer is a key member of our extremely collaborative information technology team. Our colleagues whom we support count on us for prompt and reliable technology design and support across our locations in Canada, Iceland, and the USA. The IT Engineer troubleshoots problems in a timely and accurate fashion to...

  • System Administrator

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? The IT Engineer is a key member of our extremely collaborative information technology team. Our colleagues whom we support count on us for prompt and reliable technology design and support across our locations in Canada, Iceland, and the USA. The IT Engineer troubleshoots problems in a timely and accurate fashion to...

  • Pursuit Banff Jasper Collection Jobs

    2 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit?: Join one of our teams in Banff, providing our guests with an iconic experience as they visit one of the most beautiful National Parks in the world! What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe - Work experience in an iconic, unforgettable, and inspiring location - Free...

  • Business Intelligence Developer

    4 weeks ago

    Banff, Canada Pursuit Collection Full time

    What will be your daily pursuit? THIS IS A FULL-TIME, BENEFIT-ELIGIBLE ROLE BASED IN EITHER BANFF, JASPER OR CALGARY, ALBERTA. LEGAL ABILITY TO WORK IN CANADA IS REQUIRED. THIS IS NOT A 100% REMOTE-OPTION ROLE. The Business Intelligence (BI) Developer performs analysis, design, development, and maintenance of BI solutions across multiple business...