Current jobs related to Reservations & Royal Service Agent - Whistler, British Columbia - Fairmont Château Whistler
-
Whistler, British Columbia, Canada AccorHotel Full timeJob Title: Overnight Reservations Royal Service AgentAs a key member of our team, you will provide exceptional guest service and support to our hotel guests and colleagues. Your knowledge of the hotel and its operations will be essential in responding to guest inquiries and requests.Key Responsibilities:Provide seamless operational efficiency behind the...
-
AccorHotel Royal Service Supervisor Lead
24 hours ago
Whistler, British Columbia, Canada AccorHotel Full timeRoyal Service & Reservations Supervisor:Award-winning AccorHotel seeks an exceptional leader to oversee our team of Royal Service & Reservations Agents.Key responsibilities include:Providing top-notch service to our guests and colleaguesLeading and supervising the Royal Service & Reservations department to ensure exceptional service standardsTraining and...
-
Reservations Agent
2 days ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: At Four Seasons, we believe in creating remarkable experiences for our guests. Our team members around the world deliver exceptional guest experiences through a commitment to luxury with genuine heart. We prioritize a world-class employee experience and company culture to enable our people to excel in their roles. We are a collective of...
-
Reservations Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons Hotels and Resorts, we believe in delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing world-class service and authentic experiences.About the Role:We are seeking a highly...
-
Reservations Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're looking for a talented Reservations Agent to join our dynamic team at Four Seasons Resort & Residences Whistler.About the Role:We're seeking a...
-
Reservations Coordinator
2 months ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, creativity, and innovation.About the RoleWe're seeking a highly skilled and...
-
Reservations Coordinator
2 months ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, creativity, and innovation.About the RoleWe're seeking a highly skilled and...
-
Reservations Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.About the Role:We are seeking a highly skilled...
-
Reservations Coordinator
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, creativity, and innovation.About the RoleWe're seeking a highly skilled and...
-
Reservations Coordinator
1 month ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that fosters growth, creativity, and innovation.About the RoleWe're seeking a highly skilled and...
-
Royal Service Ambassador
2 weeks ago
Whistler, British Columbia, Canada AccorHotel Full timeAs a Royal Service Ambassador, you will be the face of our hotel, providing exceptional guest service and ensuring seamless operational efficiency behind the scenes. Your knowledge of the hotel and its services will be essential in responding to guest inquiries and requests.This is a full-time permanent role, starting immediately. The starting rate of pay is...
-
Reservations Coordinator
2 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.About the Role:We are seeking a highly skilled Reservations...
-
Reservations and Core Services Operations Manager
24 hours ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons is a leader in luxury hospitality, with a commitment to excellence and a dedication to creating unforgettable experiences for our guests. As a key member of our team, you will play a vital role in ensuring that every guest feels welcome, valued, and cared for.About the RoleAs the Reservations and Core Services Manager, you will...
-
Whistler, British Columbia, Canada AccorHotel Full timeStudent Opportunities in Hospitality and TourismWe are currently recruiting for student positions in hospitality and tourism at Fairmont Chateau Whistler. As a student in a hospitality, tourism, culinary, or hotel and restaurant management program, you will have the opportunity to gain hands-on experience in a fast-paced and dynamic environment.Available...
-
Front Desk Agent
3 weeks ago
Whistler, British Columbia, Canada Squamish Adventure Inn Full timeJob Title: Front Desk AgentWe are seeking a friendly and organized Front Desk Agent to join our team at Squamish Adventure Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and...
-
Front Desk Agent
3 weeks ago
Whistler, British Columbia, Canada Squamish Adventure Inn Full timeJob Title: Front Desk AgentWe are seeking a friendly and organized Front Desk Agent to join our team at Squamish Adventure Inn. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and...
-
Reservations and Core Services Manager
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly...
-
Reservations and Core Services Manager
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly...
-
Reservations and Core Services Manager
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly...
-
Reservations and Core Services Manager
4 weeks ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the RoleWe are seeking a highly...
Reservations & Royal Service Agent
3 months ago
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada's year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job DescriptionReservations & Royal Service Agent
Your knowledge of the hotel when responding to guest telephone calls, emails and text messages will prove you truly are a Fairmont professional. As a Reservations & Royal Service Agent, effective and engaging communication is the key.
This is a full-time, permanent role, starting November / December.
Starting Rate of Pay: $20.20
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $24.45 per hour.
Job Duties Include:
- Provide an easy, efficient and consistent one stop service for guests and colleagues allowing seamless operational efficiency behind the scenes
- Assist all external and internal callers and redirecting if/when necessary
- Take ownership of the guest's request and ensure follow up according to the hotel's standards
- Liaise and maintain excellent relationships with other hotel departments as required
- Book and enter room reservation requests using the Property Management System
- Sell guestrooms, tee times and Food & Beverage reservations to groups and individual callers
- Update reservations ensuring a flawless check in and check out process
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
- Previous customer related experience an asset
- Must possess outstanding guest services skills and sophisticated verbal communication skills
- Computer literate in Microsoft Window applications required
- Previous Opera experience an asset
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit Fairmont Chateau Whistler Careers (whistler-
