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Catering Supervisor

2 months ago

Etobicoke, Ontario, Canada Compass Canada Full time
Job Summary

Key Responsibilities:

  • Oversee the staff and daily operations of the Catering Department.
  • Supervise employees in the Catering Department.
  • Assist in the performance appraisal process.
  • Determine workload requirements from catering orders.
  • Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion.
  • Meet with function group leaders to discuss setup arrangements; address last-minute changes and resolve problems.
  • Interact with customers and resolve complaints in a service-oriented manner.
  • Demonstrate complete understanding of menu items.
  • Instruct staff on work expectations for catered functions.
  • Help staff set up rooms to desired specifications.
  • Assemble and deliver food and supplies to scheduled locations.
  • Serve food and beverages to guests.
  • Return food, beverages, serving equipment and utensils to catering facility.
  • Ensure proper presentation, portion control and maintenance of serving temperatures.
  • Maintain sanitation and orderliness of all equipment, supplies and utensils.
  • Ensure proper food preparation by following approved recipes and production standards.

About the Ideal Candidate:

  • Must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which they are applying.
  • A valid driver's license may be required.
  • Minimum of 2 years' experience with banquet and catering functions with high volume production.
  • Proven supervisory skills and experience, capable of motivating, leading, and developing associates.
  • Strong people and customer service skills; great at relationship building.
  • Creative ability to apply current food trends and presentations to food service operation.
  • Excellent communication skills (written and verbal).
  • Able to work in a fast-paced environment and readily acceptable to change work priorities at any time.