Senior Manager Competition Operations

4 weeks ago

Toronto, Ontario, Canada teamworkonline Full time
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26TM will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION Reporting organizationally to the Executive Director Venue & Stadium Operations, the Senior Manager Competition Operations, will be a key member of the FIFA26 Competition Management (CPM) team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals responsible for delivering the best possible standard of competition, tournament and match operations in Canada, Mexico, and the USA, before and during the FIFA World Cup 2026, FIFA test events and other relevant tournaments.
YOUR PROFILE The main responsibilities and oversights of the Senior Manager Competition Operations for the FIFA World Cup 26TM include:
  • To ensure the implementation of planning and coordination of competition area venue readiness is conducted in accordance with FIFA regulations, policies and guidelines,
    under the guidance of FIFA Competition Management and the Senior Competition Manager.
  • Managing all locally based Competition Management staffing – including identification,
    preparing policies & procedures, training and administration requirements, integration
    into stadium venue teams - in the lead-up to the FWC2026.
  • Together with the Senior Competition Manager, responsible to oversee the successful
    operational coordination and delivery by the locally based Competition Management
    staffing during the FWC2026.
  • Representing Competition Management at key and strategic meetings (as required), as well as at site inspections and in operational planning meetings whenever necessary.
  • Involved in planning and delivery of competition related events, such as the FIFA Inter-
    Continental Play-Off Tournament, FIFA test events, the Final Draw, the Team Seminar
    and Team Workshop as well as the FIFA Refereeing's seminars and workshops, in close
    collaboration with FIFA Competition Management team.
  • Monitoring all stadium competition areas during any infrastructure
    works/construction/refurbishment, ensuring alignment with FIFA guidelines and
    requirements, and also responsible for all follow up and finalization of checklists and
    associated requirements.
  • Planning & delivery of competition and stadium readiness exercises along with leading
    in the development of related training materials.
  • Collaborating on all stadium and team equipment requirements (ie, Team Materials,
    Field of Play Equipment, Training Site Equipment) along with the planning and scoping
    of stadium services such as the provision of towels and ice, along with the subsequent
    procurement, delivery, placement and working confirmation of such.
  • Representing Competition Management at required operational meetings and other
    relevant activities for competition and match operation matters.
  • Supporting and attending the FIFA team inspection visits for FIFA Competition
    Management requirements.
  • Preparing written reports and presentations on the progress of Competition
    Management matters.
  • Coordinating and supporting in the recruitment, training and delegation of tasks to
    the Competition Management volunteers.
FIFA World Cup 26 Skills Framework:

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one's behaviour, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to do things on one's own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications:
  • Bachelor's Degree in Sports Management or Event Management preferred.
  • Master's Degree is an additional asset.
  • Extensive and well-founded international football knowledge
  • Extensive knowledge of event & competition/match operations as well as sport facility operations
  • Strong knowledge of event planning and event project management processes,
    solution orientated.
  • Experience or knowledge of local culture of Canada, Mexico and USA will be an added
    benefit
  • Ability to effectively monitor organizational performance and implement decisive
    corrective actions
  • Ability to hire, develop, coach, appraise and retain highly qualified employees.
  • Capacity to make key decisions for the business through critical problem-solving skills
    and an ability to use sound judgement.
  • The following strengths: collaboration, high energy levels, entrepreneurial spirit,
    motivational leadership, effective negotiation and conflict resolution skills, excellent
    communication skills and positive relationship-management skills.
  • Ability to prioritize and handle large workload efficiently at peak times.
  • Ability to work under pressure and stress.
  • Sound judgement and prioritization of tasks.
  • Experience of managing multi-disciplined teams across a variety of business areas
  • Team Player, willing to work to tight timelines and able to cope in an international, demanding and changing environment.
  • Positive attitude, patience and persistence with international, cross-cultural work experiences preferred.
Work Experience:
  • Minimum 4 (four) years of experience in football and event management, international experience preferred.
  • A minimum of 2 (two) years' experience in the Competition Management (football &
    match operations) area
  • Proven track record in managing complex projects, preferably international football
    tournaments.
  • Knowledge of event planning and event project management processes.
Languages:
  • Be fluent in English (oral and written); any additional language skills (in particular Spanish and French) is a plus.
Technology:
  • Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools

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