Customer Service Representative
2 months ago
The Customer Service Representative will act as a liaison, between our Strategic Clients and our Service Departments providing service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
A Day in the Life:Manage large volume of incoming requests from our Strategic Clients electronically and/or by telephoneRespond promptly to client's inquiries and meet client timeframesCommunicate with clients through various channels, such as online portalsCommunicate and coordinate with internal Service Departments across Canada and the USCarefully identify problems that might arise from operations with the use of ethical procedures and professional judgmentHandle complaints, provide appropriate solutions and alternatives and follow up to ensure resolutionObtain and evaluate all relevant information to handle inquiries and complaintsEscalate requests and unresolved issues to the designated resource as requiredKeep records of customer interactions; record details of inquiries, comments and complaintFollow communication procedures, guidelines and policiesProvide accurate invoicing to all Strategic ClientsIdentify any discrepancies between contract amounts and invoice amount and resolve any issues.What We Offer:Great Perks and DiscountsAmazing Benefits and RRSP matching program Great environment where our motto is "Flynn Family Winning Together"
What We Are Seeking:Experience: 3+ years of related Customer Service experiencePost-secondary education is preferredExcellent verbal and written communicationMust be computer literate with proficiency and working knowledge of database and reporting toolsAbility to multi-task, prioritize, and manage time effectivelyProactive approach to anticipate tasks or challenges and take action, even if it falls beyond their prescribed dutiesAfter hours and weekend availability as required
Location: Mississauga, ON
Employment Type:
Office, Salary, Full-time
Job Functions:
Customer Service Industry: Building Envelope CANRO#LI-PR1Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants.
Reasonable accommodations in the hiring process will be provided to people with disabilities upon request.-
Customer Service Representative
2 months ago
Mississauga, Ontario, Canada Fine Sight Solutions Full timeOur Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on training to become a resident expert...
-
Customer Service Representative
4 days ago
Mississauga, Ontario, Canada Dilawri Group of Companies Full timeJoin Our Team as a Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Service Representative to join our team at Dilawri Group of Companies. As a Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
3 days ago
Mississauga, Ontario, Canada Dilawri Group of Companies Full timeJoin Our Team as a Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Service Representative to join our team at Dilawri Group of Companies. As a Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
4 hours ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication StrategiesRespond to written and oral inquiries in a timely and...
-
Customer Service Representative
19 hours ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication StrategiesRespond to written and oral inquiries in a timely and...
-
Customer Service Representative
3 hours ago
Mississauga, Ontario, Canada IMGadgets™ Full timeAbout IMGadgets IMGadgets is a dynamic and innovative company that offers a competitive salary range of $40,000 to $43,000, along with a performance bonus, extended health benefits, dental care, life insurance, and company events. We value our employees and provide a supportive work environment.Job SummaryWe are seeking a motivated and detail-oriented...
-
Customer Service Representative
18 hours ago
Mississauga, Ontario, Canada IMGadgets™ Full timeAbout IMGadgets IMGadgets is a dynamic and innovative company that offers a competitive salary range of $40,000 to $43,000, along with a performance bonus, extended health benefits, dental care, life insurance, and company events. We value our employees and provide a supportive work environment.Job SummaryWe are seeking a motivated and detail-oriented...
-
Customer Service Representative
4 days ago
Mississauga, Ontario, Canada Toronto Appliances Service Ltd. Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Appointment Secretary at Toronto Appliances Service Ltd.Key ResponsibilitiesTraining and Development: Provide guidance and support to other team members to enhance their skills and knowledge.Office Operations: Establish and maintain efficient office...
-
Customer Service Representative
5 hours ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication StrategiesRespond to written and oral inquiries in a timely and...
-
Customer Service Representative
20 hours ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication StrategiesRespond to written and oral inquiries in a timely and...
-
Customer Service Representative
4 days ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication Strategies: Create effective communication plans to address...
-
Customer Service Representative
3 days ago
Mississauga, Ontario, Canada Crew Chief Conversions Ltd. Full timeAbout the RoleCrew Chief Conversions Ltd. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesDevelop Communication Strategies: Create effective communication plans to address...
-
Customer Service Representative
3 days ago
Mississauga, Ontario, Canada TOP PLUS EMPLOYMENT INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TOP PLUS EMPLOYMENT INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswering InquiriesRespond to customer inquiries via phone, email,...
-
Customer Service Representative
3 days ago
Mississauga, Ontario, Canada TOP PLUS EMPLOYMENT INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TOP PLUS EMPLOYMENT INC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswering InquiriesRespond to customer inquiries via phone, email,...
-
Customer Service Representative
5 days ago
Mississauga, Ontario, Canada Holy Wiches Full timeAbout Holy WichesWe are a dynamic and growing Canadian quick service restaurant brand serving made-to-order hot sandwiches and bowls featuring our signature spices in every order. Our team is energetic, driven, and passionate about providing great food and excellent service.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service...
-
Customer Service Representative
3 days ago
Mississauga, Ontario, Canada Holy Wiches Full timeAbout Holy WichesWe are a dynamic and growing Canadian quick service restaurant brand serving made-to-order hot sandwiches and bowls featuring our signature spices in every order. Our team is energetic, driven, and passionate about providing great food and excellent service.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service...
-
Customer Service Representative
5 days ago
Mississauga, Ontario, Canada HomeSense Full timeDiscover the Rewards of Working in RetailWe're looking for a talented and enthusiastic individual to join our team as a Retail Store Associate Part Time at HomeSense. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and creating a welcoming shopping experience for our customers.Key ResponsibilitiesAs a...
-
Customer Service Representative Supervisor
3 days ago
Mississauga, Ontario, Canada Newrest Servair Toronto Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Newrest Servair Toronto Corporation. As a key member of our customer service team, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesTeam...
-
Customer Service Representative Supervisor
3 days ago
Mississauga, Ontario, Canada Newrest Servair Toronto Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at Newrest Servair Toronto Corporation. As a key member of our customer service team, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesTeam...
-
Customer Service Representative
4 days ago
Mississauga, Ontario, Canada LCBO Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the LCBO. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key Responsibilities:Verify and...