Field Service Technician

3 weeks ago

Vancouver, British Columbia, Canada Xerox Canada Ltd. Full time
Description & Requirements

Press space or enter keys to toggle section visibility

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion.

PRODUCTION SERVICE TECHNICIAN

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Production Service Technicians to delight our customers.

PRIMARY RESPONSIBILITIES:

  • Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and optimize customer satisfaction.
  • Leverage senior level experience and specialized training in electromechanical equipment and advanced troubleshooting to perform repairs and maintenance on large scale production equipment.
  • Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software.
  • Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment.
  • Provide assistance and guidance to other team members regarding policies, procedures and overall equipment repair best practices


SKILLS AND QUALIFICATIONS:

  • Senior Electromechanical experience, including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
  • Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals We value dependable employees who are eager to meet deadlines.
  • Valid driver's license, appropriate insurance coverage, and a clean driving history. A Motor Vehicle Record (MVR) is included in our technician background check.
  • This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.
  • Useful certifications for this role:


Here's what success looks like in the first 60 days:

You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:

  • Comprehensive understanding of our company and customer service culture.
  • Clear expectations in reference of call load, territory alignment and client satisfaction.
  • Thorough knowledge base of the equipment and inventory needs to support your territory.
  • Actively and correctly completing service calls independently.

  • Field Service Technician

    1 week ago

    Greater Vancouver, British Columbia, British Columbia, Canada Brainpower360 Full time

    Job Title: Field Service TechnicianLocation: Greater Vancouver AreaJob Overview:As a Field Service Technician, you will be the on-site expert, providing critical support to clients in the manufacturing industry. Your role involves visiting sites to install, repair, and troubleshoot high-speed monitoring and inspection systems. Your objective is to enhance...

  • Field Service Technician

    1 week ago

    Vancouver, British Columbia, Canada Xerox Canada Ltd. Full time

    Production Service Technician Production Service Technician Xerox Holdings Corporation is a leading industry player that's rapidly growing its Technical Services division. We're seeking professional Production Service Technicians to deliver exceptional customer service and technical expertise. Job Summary As a Production Service Technician, you will be...

  • Field Service Technician

    2 weeks ago

    Vancouver, British Columbia, Canada Nilfisk Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Nilfisk Group. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a...

  • Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Technician to join our team at Tennant Company. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing our cleaning equipment at customer sites.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance and repairs on our...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Technician to join our team at Tennant Company. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing our cleaning equipment at customer sites.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance and repairs on our...

  • Junior Field Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Pacific Office Automation Inc. Full time

    Join Our Team at Pacific Office AutomationAt Pacific Office Automation, we are committed to providing exceptional career opportunities in the technology sector. As one of the largest independent dealers of document imaging and technology in the United States, we have built a strong reputation since our inception in 1976.We are currently looking for a Junior...

  • Junior IT Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

    Job Summary:Dilawri Group of Companies is seeking a highly skilled Junior IT Field Service Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our dealerships across Vancouver, BC.Key Responsibilities:Hardware and Software Support:• Install, configure, and maintain hardware...

  • Junior IT Field Service Technician

    4 days ago

    Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

    Job Summary:Dilawri Group of Companies is seeking a highly skilled Junior IT Field Service Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our dealerships across Vancouver, BC.Key Responsibilities:Hardware and Software Support:• Install, configure, and maintain hardware...

  • Field Service Technician for Office Solutions

    3 weeks ago

    Vancouver, British Columbia, Canada Ansatel Communications Inc. Full time

    Position OverviewAs a **Service Technician** at **Ansatel Communications Inc.**, you will play a crucial role in ensuring the optimal performance of office equipment. Your expertise will contribute to maintaining high standards of service and support for our clients.Educational RequirementsCompletion of a **Secondary (high) school graduation certificate** is...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at EssilorLuxottica Group. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining optometry equipment at customer sites.Key ResponsibilitiesTravel to customer locations to perform equipment installations, training, and...

  • Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at EssilorLuxottica Group. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining optometry equipment at customer sites.Key ResponsibilitiesTravel to customer locations to perform equipment installations, training, and...

  • Field Service Technician

    2 weeks ago

    Vancouver, British Columbia, British Columbia, Canada DIGI CANADA Inc. Full time

    OverviewAt DIGI we are always Searching for a New Balance. Our vision is to create new standards. Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.Job...

  • Commercial Kitchen Equipment Service Technician

    3 days ago

    Vancouver, British Columbia, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesDiagnose and troubleshoot commercial food...

  • Commercial Kitchen Equipment Service Technician

    5 days ago

    Vancouver, British Columbia, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesDiagnose and troubleshoot commercial food...

  • Visual Field Technician

    3 days ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Visual Field Technician to join the Visual Field Laboratory at Vancouver General Hospital.Key ResponsibilitiesPerform colour vision and visual field testing of patients using automated and manual techniques.Conduct diagnostic ophthalmic tests and assessment procedures as part of the Eye Care Centre...

  • Visual Field Technician

    5 days ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Visual Field Technician to join the Visual Field Laboratory at Vancouver General Hospital.Key ResponsibilitiesPerform colour vision and visual field testing of patients using automated and manual techniques.Conduct diagnostic ophthalmic tests and assessment procedures as part of the Eye Care Centre...

  • Field Survey Technician

    3 weeks ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Requisition ID: 41883OrganizationThe City of Vancouver is dedicated to fostering a community that values sustainability, reconciliation, and equity. As one of the most liveable cities globally, Vancouver is committed to creating an inclusive environment for all its residents.Position OverviewThe primary role of the Field Survey Technician is to support a...

  • Heavy Equipment Mechanic

    3 days ago

    Vancouver, British Columbia, Canada 4782 Sandvik MIN, CNS - Canada Full time

    About the RoleWe are seeking a skilled Heavy Equipment Mechanic - Field Service Technician to join our team at Sandvik MIN, CNS - Canada. As a key member of our Field Service team, you will be responsible for the maintenance and repair of mechanical aspects of Battery Electric mining equipment and components.Key ResponsibilitiesMaintenance and servicing of...

  • Heavy Equipment Mechanic

    4 days ago

    Vancouver, British Columbia, Canada 4782 Sandvik MIN, CNS - Canada Full time

    About the RoleWe are seeking a skilled Heavy Equipment Mechanic - Field Service Technician to join our team at Sandvik MIN, CNS - Canada. As a key member of our Field Service team, you will be responsible for the maintenance and repair of mechanical aspects of Battery Electric mining equipment and components.Key ResponsibilitiesMaintenance and servicing of...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled Field Service Technician to join our team at Tennant Company. As a key member of our Service team, you will play a critical role in maintaining, troubleshooting, and repairing our customers' equipment.Key ResponsibilitiesEquipment Maintenance and Repair: Perform preventative maintenance and resolve complex...