Field Service Technician

2 weeks ago

Vancouver British Columbia, British Columbia, Canada DIGI CANADA Inc. Full time

Overview

At DIGI we are always Searching for a New Balance. Our vision is to create new standards. Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.


Job Summary

Reporting to the Regional Service Manager, you will be responsible for providing exceptional customer service by providing on-site installation, customer training, troubleshooting, repairs, and maintenance of our products in an efficient and timely manner. This is a “hands-on” position.


Key Duties and Responsibilities

  • Perform field service repairs on-site at the customer’s location.
  • Install and setup equipment as required
  • Provide end-user training as required
  • Perform planned maintenance on warranty and contract equipment as required
  • Provide end-user telephone support
  • Be available for after-hours on-call service when needed
  • Support and assist other technicians as needed
  • Provide timely and accurate documentation of jobs as required
  • Ensure inventory is accurate and kept up to date. Perform regular inventory counts
  • Keep current on technical service news bulletins and new products
  • Attend training as required
  • Maintain a service vehicle. Monitor the service forum and be an active participant in it
  • Be available for after-hours on-call service when needed
  • Able to work in shifts. Overnight stays out of town may be required occasionally. Early starts are typical
  • Stand, squatting, and kneeling in various environments for long periods required
  • Driving long distances between customer locations
  • Follow safety standards in working with multiple services, tools, and equipment


Qualifications

  • Associate’s degree or equivalent experience preferred.
  • Prior experience in field service preferred.
  • Must have a valid driver's license with a clean driving record
  • Must enjoy traveling and working out in the field
  • Must be able to work effectively with minimal or no supervision
  • Knowledge of customer service principles
  • Must have a solid mechanical aptitude and a good understanding of electrical schematics and electronics
  • Advanced network computer skills
  • Hands-on experience in software, hardware, and peripheral devices
  • Working knowledge of Multimedia systems, LAN, and Wireless networks
  • Read schematics and technical manuals
  • Exposure to general networking protocols, specifically TCP/IP
  • Good analytical skills for troubleshooting and diagnostics


  • Field Service Technician

    1 week ago

    Greater Vancouver, British Columbia, British Columbia, Canada Brainpower360 Full time

    Job Title: Field Service TechnicianLocation: Greater Vancouver AreaJob Overview:As a Field Service Technician, you will be the on-site expert, providing critical support to clients in the manufacturing industry. Your role involves visiting sites to install, repair, and troubleshoot high-speed monitoring and inspection systems. Your objective is to enhance...

  • Field Service Technician

    1 week ago

    Vancouver, British Columbia, Canada Xerox Canada Ltd. Full time

    Production Service Technician Production Service Technician Xerox Holdings Corporation is a leading industry player that's rapidly growing its Technical Services division. We're seeking professional Production Service Technicians to deliver exceptional customer service and technical expertise. Job Summary As a Production Service Technician, you will be...

  • Field Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Xerox Canada Ltd. Full time

    Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's...

  • Field Service Technician

    2 weeks ago

    Vancouver, British Columbia, Canada Nilfisk Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Nilfisk Group. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a...

  • Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Technician to join our team at Tennant Company. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing our cleaning equipment at customer sites.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance and repairs on our...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled and experienced Field Service Technician to join our team at Tennant Company. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing our cleaning equipment at customer sites.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance and repairs on our...

  • Junior Field Service Technician

    3 weeks ago

    Vancouver, British Columbia, Canada Pacific Office Automation Inc. Full time

    Join Our Team at Pacific Office AutomationAt Pacific Office Automation, we are committed to providing exceptional career opportunities in the technology sector. As one of the largest independent dealers of document imaging and technology in the United States, we have built a strong reputation since our inception in 1976.We are currently looking for a Junior...

  • Junior IT Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

    Job Summary:Dilawri Group of Companies is seeking a highly skilled Junior IT Field Service Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our dealerships across Vancouver, BC.Key Responsibilities:Hardware and Software Support:• Install, configure, and maintain hardware...

  • Junior IT Field Service Technician

    4 days ago

    Vancouver, British Columbia, Canada Dilawri Group of Companies Full time

    Job Summary:Dilawri Group of Companies is seeking a highly skilled Junior IT Field Service Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our dealerships across Vancouver, BC.Key Responsibilities:Hardware and Software Support:• Install, configure, and maintain hardware...

  • Field Service Technician for Office Solutions

    3 weeks ago

    Vancouver, British Columbia, Canada Ansatel Communications Inc. Full time

    Position OverviewAs a **Service Technician** at **Ansatel Communications Inc.**, you will play a crucial role in ensuring the optimal performance of office equipment. Your expertise will contribute to maintaining high standards of service and support for our clients.Educational RequirementsCompletion of a **Secondary (high) school graduation certificate** is...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at EssilorLuxottica Group. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining optometry equipment at customer sites.Key ResponsibilitiesTravel to customer locations to perform equipment installations, training, and...

  • Field Service Technician

    3 days ago

    Vancouver, British Columbia, Canada EssilorLuxottica Group Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at EssilorLuxottica Group. As a Field Service Technician, you will be responsible for installing, repairing, and maintaining optometry equipment at customer sites.Key ResponsibilitiesTravel to customer locations to perform equipment installations, training, and...

  • Commercial Kitchen Equipment Service Technician

    3 days ago

    Vancouver, British Columbia, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesDiagnose and troubleshoot commercial food...

  • Commercial Kitchen Equipment Service Technician

    5 days ago

    Vancouver, British Columbia, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesDiagnose and troubleshoot commercial food...

  • Visual Field Technician

    3 days ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Visual Field Technician to join the Visual Field Laboratory at Vancouver General Hospital.Key ResponsibilitiesPerform colour vision and visual field testing of patients using automated and manual techniques.Conduct diagnostic ophthalmic tests and assessment procedures as part of the Eye Care Centre...

  • Visual Field Technician

    5 days ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Visual Field Technician to join the Visual Field Laboratory at Vancouver General Hospital.Key ResponsibilitiesPerform colour vision and visual field testing of patients using automated and manual techniques.Conduct diagnostic ophthalmic tests and assessment procedures as part of the Eye Care Centre...

  • Field Survey Technician

    3 weeks ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Requisition ID: 41883OrganizationThe City of Vancouver is dedicated to fostering a community that values sustainability, reconciliation, and equity. As one of the most liveable cities globally, Vancouver is committed to creating an inclusive environment for all its residents.Position OverviewThe primary role of the Field Survey Technician is to support a...

  • Heavy Equipment Mechanic

    3 days ago

    Vancouver, British Columbia, Canada 4782 Sandvik MIN, CNS - Canada Full time

    About the RoleWe are seeking a skilled Heavy Equipment Mechanic - Field Service Technician to join our team at Sandvik MIN, CNS - Canada. As a key member of our Field Service team, you will be responsible for the maintenance and repair of mechanical aspects of Battery Electric mining equipment and components.Key ResponsibilitiesMaintenance and servicing of...

  • Heavy Equipment Mechanic

    4 days ago

    Vancouver, British Columbia, Canada 4782 Sandvik MIN, CNS - Canada Full time

    About the RoleWe are seeking a skilled Heavy Equipment Mechanic - Field Service Technician to join our team at Sandvik MIN, CNS - Canada. As a key member of our Field Service team, you will be responsible for the maintenance and repair of mechanical aspects of Battery Electric mining equipment and components.Key ResponsibilitiesMaintenance and servicing of...

  • Field Service Technician

    5 days ago

    Vancouver, British Columbia, Canada Tennant Company Full time

    About the RoleWe are seeking a highly skilled Field Service Technician to join our team at Tennant Company. As a key member of our Service team, you will play a critical role in maintaining, troubleshooting, and repairing our customers' equipment.Key ResponsibilitiesEquipment Maintenance and Repair: Perform preventative maintenance and resolve complex...