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Branch Administrator

4 months ago

Toronto, Ontario, Canada Right at Home Realty Full time
Salary:

About Us:

Sure, we are the largest independent brokerage in Canada and that is pretty darn impressive, but we are more than just that.

Right at Home Realty has been a champion of the real estate agent since we opened our doors in 2004. We obsess over agent success and are always there to provide the support and services they need to grow their business and succeed in this industry. We continually invest in our technology and training for the sole purpose of helping our agents be more productive and efficient allowing them the freedom and flexibility to run their business.

We provide an uncomplicated business model for our agents so they can keep their full commission, allowing them certainty and more money to invest in themselves.

Our size and independence allow us to run a business that works just as well for a new agent as it does for one at the top of their career. Our strong leadership team of forward-thinking businesspeople and dedicated hard-working employees continually put their focus and attention on the agent and their business.

Simple, Reliable, Profitable.

Description

The part time Branch Administrator will provide the support, training and assistance to real estate agents allowing our agents to be successful in their role. This individual must be extremely detail oriented, able to work in a fast paced environment while providing exceptional customer service and a helping hand. This position is approximately 10-15 hours a week and this candidate must be available to work the Saturday shift.

Responsibilities:

  • Support the full-time staff with daily tasks and front desk operations
  • Receive inbound calls and emails from agents and respond to any general administrative inquiries
  • Provide general guidance to Agents on how to navigate internal systems and processes
  • Sort and distribute received mail and faxes
  • Receive deposit cheques and prepares receipts
  • Process receiving and pick up of back to vendor and return of deposit cheques
  • Complete daily listing validations and review listing paperwork for compliance
  • Process incoming cancellations, suspensions and disclosure requests
  • Assist with creating and posting content on branch and managers social channels
  • Update Realtors information in the Brokerage's internal systems
  • Communicate with full time staff regarding incoming, pending and completed tasks
  • General upkeep of the office and workstations
  • Other duties as assigned by Manager

Requirements:

  • Experience in real estate an asset
  • Knowledge of Lonewolf, Brokerwolf, OREB and MLS an asset
  • Knowledge of Social media platforms and experience using them in a work environment
  • Outstanding customer service skills with ability to operate calmly and efficiently
  • Excellent computer skills, including Microsoft Suite
  • Independent worker and team player
  • Excellent communication and interpersonal skills
  • Superior problem solving skills with a high level of attention to detail and fine tuned organizational skills
  • Ability to handle a very fast paced office environment

Right at Home Realty, Brokerage is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.