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General Manager

1 month ago

Cambridge, Ontario, Canada CrunchFitnessCanada (CFC01) Full time

We are seeking a General Manager to oversee the seamless operations of our gym, delivering an exceptional member experience in a positive environment while ensuring financial success.

The ideal candidate will have experience in a fitness environment, service-oriented management experience, an ownership mentality, and a growth mindset.

About Crunch Fitness

Crunch Fitness is a rapidly expanding fitness company with over 500 locations, offering the highest value to its members at the lowest cost.

Our Core Values

  • Positivity - We encourage, entertain, and empower.
  • Inclusivity - We welcome all individuals in our diverse community.
  • Fun - We believe fitness can be an exciting and enjoyable experience.

Responsibilities

  • Community Environment - Foster a welcoming and friendly atmosphere for all members.
  • Team Building - Source, interview, and hire team members to create strong and cohesive teams.
  • Management Oversight - Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations.
  • Training Standards - Oversee and maintain training standards, coaching and developing team members to enhance sales performance.
  • Development and Coaching - Consistently develop and coach team members, providing training on employment policies and practices.
  • Staff Meetings and Goals - Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives.
  • Business Growth - Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives.
  • Member Retention - Ensure timely resolution of member concerns as retention is a key priority.
  • KPI Monitoring - Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded.
  • Facility Maintenance - Maintain a clean facility with equipment operating at optimal levels.
  • Payroll and Scheduling - Manage employee payroll and scheduling, ensuring adequate staffing levels at all times.
  • Product and Service Knowledge - Possess a comprehensive understanding of all offerings, amenities, and equipment utilization.
  • Compliance and Accuracy - Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations.
  • Inventory Management - Monitor club inventory and ensure timely restocking.