Executive Assistant I

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Administration

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Service Excellence:

• This role will provide administrative support to the SVP, Corporate Development, Enterprise Strategy & Decision Support and Investor Relations Group
• Manage efficiently in a multi-tasked environment and ensure deadlines are met.
• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required supporting documentation (ie. reports, presentations, invoices, correspondence/communications, tables, charts, files, etc. video conferencing etc.).
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality, escalate where appropriate.
• Efficiently manage expectations/concerns through strong communication skills, both verbal and written.
• Schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment, refreshments, etc., as required.
• Maintain proficiency with software applications/programs and/or department specific systems as required (ie. MS Office, Word, PowerPoint, Excel, etc.).
• Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area.
• Assist departmental cost/expense management, including reporting, reconciliation and forecasting.
• Contribute fully to the business by leading, supporting and managing annual event planning such as off-sites, town halls, employee appreciation and other ad hoc events such as conferences.

Operational Effectiveness:

• Ensure the optimal level of customer service and professionalism is provided.
• Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, schedule and organize meetings and travel, manage calendars, create and maintain files, and perform other executive administrative assignments as required.
• Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in adjusting to changing work priorities).
• Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team.
• Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks.

Teamwork/Support:

• Be an effective resource and flexible in adjusting to changing work priorities of the executive(s).
• Participate fully as a member of a team supporting the executive(s), and contribute to a positive work environment.
• Keep executive(s)/immediate team informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities.
• Support the executive team by continuously developing knowledge in own area.
• Support the broader team for key programs such as Roadshows preparation including travel arrangement.

Job Requirements

• Working knowledge of Microsoft Office, including Word, Excel
• Excellent knowledge and proficiency in PowerPoint
• Exceptional organization skills
• Able to work in a fast-paced environment
• Proactive and flexible to work in a changing environment
• Excellent written and verbal communication skills
• Invested in personal development and growing
• Demonstrated professionalism, exercises good judgment and discretion
• Creative and enjoys problem solving
• Demonstrated ability to build strong relationships and works well with others
• Demonstrated ability to deliver legendary customer service - 5 year(s)
• Microsoft Office - 5 year(s)
• Organizational skills - 5 year(s)

Posting Closes July 12th, 2024

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more )

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.