Payroll Support Lead, HR Systems
1 week ago
Magna is a leading mobility technology company seeking a highly skilled and experienced Payroll Support Lead to join our team. As a key member of our payroll team, you will be responsible for overseeing the support and maintenance of our Dayforce payroll system for our Canada and US Divisions.
About the RoleThis is a critical role that requires a deep understanding of Dayforce payroll processes, system configurations, and reporting. You will be the primary point of contact for payroll system-related inquiries and issues, and will work closely with IT and HR teams to identify and implement solutions.
Your Responsibilities- First point of escalation for critical payroll application defects
- Establish yourself as a Subject Matter Expert on Dayforce Payroll and General Ledger configurations
- Lead Payroll module release management for all Dayforce Releases
- Troubleshoot and resolve payroll system issues
- Coordinate with Dayforce application System Users for system upgrades and patches
- Responsible for leading complex configuration
- Accountable for Quality Assurance and Ticket Management
- Responsible for initial and on-going training of other team members
- Ad-hoc project support for payroll projects as required
- Establishment, configuration, and maintenance of Magna Legal Entities in Dayforce HCM
- Technical decommissioning of Legal Entities in Dayforce
- Communicate effectively with internal stakeholders to understand their needs and provide appropriate support
- Identify opportunities for process improvements and system enhancements
- Generate and analyze reports related to payroll system performance and issues
- 5 years of payroll & payroll system experience in a lead or supervisory capacity
- Demonstrate a strong understanding of payroll and payroll systems
- Strong attention to detail
- Strong verbal and written communication skills
- Demonstrate critical thinking and analytic skills with strong problem solving and troubleshooting skills
- Ability to accurately collect information in order to understand and assess the clients' needs and situation
- Excellent collaborator and a team player
- Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to manage confidential and sensitive employee information
- Understanding of HR, payroll and time operations and experience in employee data management
- Ability to understand business priorities and align technology opportunities
- Ability to set priorities in a fast-paced environment
- Focus on quality customer service
- Deep experience with Dayforce payroll
- Certification in payroll management or related field preferred
- Knowledge of Dayforce WFM an asset
- Knowledge of Workday HCM also an asset
- Completion of University Degree
- 5 Years of Work Related Experience
Magna is a leading mobility technology company that is committed to innovation and excellence. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.
BenefitsA detailed overview of our benefits will be provided during the recruitment process.
Equal Opportunity EmployerMagna is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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