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Medical Office Assistant

2 months ago

Richmond Hill, Ontario, Canada Medicentres Full time
Job Title: Medical Office Assistant Job Type: Casual (Up to 18 hours/week) Reports to: Clinic Manager Medicentres is a growing network of healthcare clinics dedicated to providing accessible healthcare to Canadians. As a Medical Office Assistant, you will be an integral part of our customer-first team, making a meaningful impact on the lives of our patients. Job Purpose: Reporting to the Clinic Manager, the Medical Office Assistant provides exceptional customer service to patients and supports physicians and medical staff. Key Responsibilities: • Answering phones, greeting, and registering patients • Responding to patient enquiries in person and by phone • Initiating forms and collecting payment for services not covered by insurance • Escorting patients to exam or treatment rooms and preparing patients for physician • Cleaning and preparing exam and treatment rooms between patient visits • Performing diagnostic testing as ordered by the physician • Scheduling and notifying patients of appointments • Scanning patient documents into electronic medical records • Completing daily, monthly, and weekly chore lists • Performing other duties as assigned Requirements: • High school diploma or equivalent • Medical Office Assistant Qualification is an asset • Recent customer service experience • Experience with electronic medical records • Excellent verbal and written communication skills • Problem solving skills • Proficiency in medical terminology is an asset • Ability to handle confidential information in compliance with the Health Information Act We appreciate your interest in working with us. Final candidates for this position may be required to undergo a security screening.