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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Desk Associate to join our team at Walmart Canada. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and upholding our company values.
Key Responsibilities- Provide friendly and professional customer service, addressing customer inquiries and resolving issues in a timely and efficient manner.
- Represent company values to the public, ensuring a positive brand image and promoting a culture of excellence.
- Maintain security and adhere to company policies, procedures, and guidelines.
- Assist customers with information, refunds, exchanges, and directions, ensuring a high level of customer satisfaction.
- Process returns and exchanges, verifying merchandise against refund slips and ensuring accurate scanning of items.
- Maintain sales tax exempt records and ensure all damaged merchandise is sent to Claims for processing.
- Minimum Qualifications
- Outlined below are the required minimum qualifications for this position.
- Outlined below are the optional preferred qualifications for this position.
We are committed to accommodating the disability-related needs of applicants and associates as required by law.
