Customer Care Representative

2 weeks ago


BasSaintLaurent, Canada Randstad Canada Full time
Our business partner, an international automotive finance company, is looking for a Customer Service Representative. This is a 12-month temporary position with the possibility of extension.


As a Customer Care Representative, you'll play a pivotal role as the first point of contact for both customers and dealers, ensuring exceptional service delivery while maintaining strict confidentiality.

100% telecommuting
Schedules staggered in rotation from 8am to 8pm, Monday to Friday.
37.5 hours per week
Salary of $24-$26 per hour (paid weekly)
Initial 12-month contract with possibility of permanent employment

Advantages

  • Opportunity to contribute to the success of a leading international company
  • Join a supportive team environment that values collaboration and excellence.
  • Enhance your customer service skills in a professional and dynamic work setting.
  • Competitive compensation package with potential for extension
  • Telecommuting 100%
Responsibilities

As a Customer Care Representative, you'll:

  • Serve as the primary contact for customer and dealer inquiries regarding finance and leasing files.
  • Provide prompt and accurate responses to inquiries via phone and email, exceeding customer expectations.
  • Complete associated tasks with incoming calls and requests to ensure timely resolution and client satisfaction.
Qualifications

  • College diploma (DEC) or Bachelor's degree (BAC) would be an asset.
  • Bilingualism (French and English) required.
  • Minimum 2 year experience in a similar role.
  • Computer skills.
  • Ability to work in a fastpaced environment with minimal supervision.
Summary
We are currently looking for a Customer Service Representative, specializing in the collections department, for a world-renowned automotive finance company

If you are interested, please apply via our online portal or submit your updated CV to :


In addition, if you know anyone looking for similar roles or exploring employment opportunities, please don't hesitate to contact us or share our contact details.

We're keen to extend our support and help them in their professional endeavors.

We look forward to receiving your application and the possibility of working together

Job title
Customer Service Representative - (REMOTE)

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.



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