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Library Services Coordinator, Evening

1 month ago

Toronto, Ontario, Canada George Brown College Full time
Division:

Academic Services & Learning Resources

Salary:

Payband J, starting rate $41.12 per hour

Hours:

Tuesday to Friday, 2:00 pm to 10:00 pm; Saturday 9:00 am – 5:00 pm

Hours per Week:

35

Location:

200 King St.E.

Status:

Full Time Support

Effective Date:

Immediately

Closing:

May 10, 2024

Position Summary:

Under the administrative direction of the Budget & Operations Manager, and general direction of Senior Manager Library Services, and Manager Digital & Technical Services, the Library Services Coordinator Evening/Weekend is responsible for daily operations on campus during weekday afternoons and weekends, providing support to staff during these hours.

Key Responsibilities:
  • Coordinating tasks and activities at the circulation and help desk to manage traffic flow efficiently.
  • Resolving user difficulties and problems escalated by Senior User Service Representatives.
  • Handling student concerns diplomatically and empathetically.
  • Dealing with abusive behavior to de-escalate situations.
  • Advising users on library and college policies.
  • Coordinating maintenance of departmental equipment.
  • Providing training and guidance to staff.
  • Other duties as assigned.
Educational and Experience Requirements:
  • Two-year diploma in Library and Information Technician.
  • Certifications in specific library systems and Management Fundamental skills.
  • Minimum five years of experience in an academic library.
Skills and Attributes:
  • Leadership skills to coordinate duties.
  • Advanced knowledge of library principles and standards.
  • Proficiency in library technical services and systems.
  • Organizational and administrative skills.
  • Excellent written and oral communication skills.
  • Strong problem-solving skills.
  • Commitment to diversity and equity.
Interview Process:

May include a practical skills component.

Notes:
  • Proof of degrees or credentials required.
  • First consideration for internal candidates.

Join our team and be part of a college dedicated to excellence, inclusivity, and leadership. George Brown College offers competitive benefits, a supportive work environment, and opportunities for professional growth. Take the next step in your career with us today

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