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Library Services Coordinator, Evening
4 weeks ago
Academic Services & Learning Resources
Salary:Payband J, starting rate $41.12 per hour
Hours:Tuesday to Friday, 2:00 pm to 10:00 pm; Saturday 9:00 am – 5:00 pm
Hours per Week:35
Location:200 King St.E.
Status:Full Time Support
Effective Date:Immediately
Closing:May 10, 2024
Position Summary:Under the administrative direction of the Budget & Operations Manager, and general direction of Senior Manager Library Services, and Manager Digital & Technical Services, the Library Services Coordinator Evening/Weekend is responsible for daily operations on campus during weekday afternoons and weekends, providing support to staff during these hours.
Key Responsibilities:- Coordinating tasks and activities at the circulation and help desk to manage traffic flow efficiently.
- Resolving user difficulties and problems escalated by Senior User Service Representatives.
- Handling student concerns diplomatically and empathetically.
- Dealing with abusive behavior to de-escalate situations.
- Advising users on library and college policies.
- Coordinating maintenance of departmental equipment.
- Providing training and guidance to staff.
- Other duties as assigned.
- Two-year diploma in Library and Information Technician.
- Certifications in specific library systems and Management Fundamental skills.
- Minimum five years of experience in an academic library.
- Leadership skills to coordinate duties.
- Advanced knowledge of library principles and standards.
- Proficiency in library technical services and systems.
- Organizational and administrative skills.
- Excellent written and oral communication skills.
- Strong problem-solving skills.
- Commitment to diversity and equity.
May include a practical skills component.
Notes:- Proof of degrees or credentials required.
- First consideration for internal candidates.
Join our team and be part of a college dedicated to excellence, inclusivity, and leadership. George Brown College offers competitive benefits, a supportive work environment, and opportunities for professional growth. Take the next step in your career with us today
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