Branch Head 2

1 week ago

Toronto, Ontario, Canada Toronto Public Library Full time
To administer the delivery of public library service in an identified branch or department in accordance
with system service plans and performance measures.

DUTIES:

Under the general direction of the designated supervisor, this position is responsible for:

Leadership Functions:
participating in area management as an area team member to coordinate area service delivery,
resource allocation and scheduling

the operation of a neighbourhood branch or department and implementation of annual or long
- term objectives as defined by in accordance with system and area service plans

circulation, information, programming and marketing functions in the branch or department
establishing branch or department priorities and objectives in accordance with system and area

service plans and objectives
participating in the implementation and evaluation of programs and services in a branch or

department to ensure they meet customer needs, are cost effective and support the strategic
agenda

monitoring and reporting on customer needs related to collections
directing staff including setting performance standards, providing verbal input to performance

appraisals, hiring pages and/or volunteers
the implementation of the health and safety program and the security plan
representing the library to the customer and responding to customer concerns
merchandising collections
ensuring that staff are informed of plans, projects and procedures and ensuring that staff input

and concerns are communicated effectively
ensuring accurate and timely records are maintained according to system requirements
participating in implementing training programs

Service Functions:
participating in branch/department and system collection development (recommending selection
and weeding)

providing information services and participating in the development of information tools at the
system level

participating in community outreach

planning, conducting and evaluating individual programs and events.
- "Volunteer requirement" a component of Department Head positions that coordinate Leading to Reading

and Homework Club programs

QUALIFICATIONS:

Graduate degree in Library or Information Science from an accredited institution or equivalent
education,

Minimum of three professional (3) years public library experience, including a minimum of two (2)
years with leadership responsibility

Understanding and appreciation of the philosophy of public service to all, in accordance with
human rights legislation and the principles of equity and access in the delivery of library service

Proven ability to lead and to supervise staff
Proven ability to plan and organize work and to solve problems
Excellent verbal and written skills

Professional skills including customer service and collections.

SALARY:
$84,229.60 per annum (2023 Rate)

How to Apply:

applicants and advise that only those selected for an interview will be contacted.

Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.

Upon request, accommodation will be provided for persons with disabilities through all stages of the
recruitment and selection process.

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