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Retail Area Manager

2 months ago

Whistler, British Columbia, Canada Whistler Blackcomb Full time

Job Summary:

As a Retail Area Manager at Whistler Blackcomb, you will be responsible for overseeing the operational functions of a collection of stores, ensuring maximum profitability and productivity. You will implement and maintain company policies, conduct recruiting, hiring, training, coaching, and appraisals of store management positions. Your goal will be to establish store-level expectations and guidelines, assist store managers in evaluating sales trends, and create methods for sales growth. You will also monitor cash flow and inventory controls, and oversee buyer activity for the region.

Key Responsibilities:

  • Oversee all store operations in assigned area on a daily basis
  • Be a role model and administer company policies and procedures
  • Establish store-level expectations and guidelines
  • Assist store managers in evaluating sales trends and create methods for sales growth
  • Monitor inventory control and meet inventory goals
  • Communicate any ideas or issues with the Regional Manager
  • Recruit, hire, train, and maintain a quality core staff
  • Manage operational budget striving to achieve and exceed store contribution budget
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Conduct performance appraisals and coach staff on a regular basis
  • Conduct disciplinary actions as needed
  • Enforce and train staff on loss prevention policies and techniques
  • Create a rewarding environment; generate a team atmosphere
  • Conduct weekly manager meetings to reinforce area, regional, and company goals
  • Oversee buyer activity for the region
  • Set goals for all team members
  • Reward and recognize employees
  • Approve all expenditures
  • Monitor profit margins and react as needed

Requirements:

  • Bachelor's Degree, or equivalent work experience
  • 5 years multi-store management experience in the retail industry
  • 5 years of direct supervisory experience
  • Proficient in MS Office Products; Excel, Word, Outlook, and PowerPoint
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information

Preferred:

  • Retail or Rental store operation/management experience highly preferred