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Administrative Assistant, Fnha

2 months ago


Vancouver, British Columbia, Canada UBC Full time
Job Title: Administrative Assistant, FNHA

The Pharmacists Clinic at the Faculty of Pharmaceutical Sciences, University of British Columbia, is seeking a highly organized and detail-oriented Administrative Assistant to provide front-line service with a focus on First Nations clients and administrative support in the planning and delivery of clinical services and health-related programs.

About the Role

This is a 0.2 FTE (1 day/week) part-time position, working 8:30am-4:30pm. The successful candidate will provide administrative support to the Pharmacists Clinic, including front-line services, documentation duties, and working with health technologies.

Key Responsibilities
  • Front-line duties with a focus on First Nations clients, including receiving clients and visitors, fielding inquiries, answering and directing telephone calls, and scheduling appointments.
  • Documentation duties, including registering clients in the Electronic Medical Record (EMR), preparing charts, and sending Notice of Appointments to referring healthcare providers.
  • Working with health technologies, including Veribook, SRFax, and MediNet.
  • Administering billing and claims submission to third-party payers and PharmaCare (via PharmaNet), and maintaining records.
  • Managing correspondence, including mail, courier services, email, faxes, and scanned documents.
Administrative Support for FNHA Projects
  • Assisting with setting up data collection tools, including surveys, workshops, and interviews for healthcare providers and clients.
  • Maintaining the accuracy, accessibility, and confidentiality of project files and records.
  • Making arrangements for collaborator engagements and visits to participating communities.
  • Coordinating events with participating communities, including event planning, organization of workflow assignments, catering, venue booking, and AV set-up.
  • Maintaining relevant files, records, mailing lists, schedules, and other related administrative organizing.
  • Entering and editing basic data and running routine data reports.
  • Drafting, editing, and proofing written reports, contracts, proposals, and communication.
Requirements
  • High School graduation, plus one year of related training, plus two years of related experience, or an equivalent combination of education and experience.
  • Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
  • Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications
  • Completion of a Medical or Dental Office Assistant program (including terminology) desired.
  • Three years of related medical, dental, or pharmacy administrative experience or the equivalent combination of education and experience preferred.
  • Completion of equity, diversity, and inclusion (EDI) training or experience working with historically marginalized groups and people with diverse perspectives desired.
  • Accurate typing speed of 50 wpm.
  • Experience using MS Word, Excel, and Outlook.
  • Medical terminology and excellent spelling and punctuation skills.
  • Excellent communication, interpersonal, organizational, and time management skills with demonstrated ability to efficiently and effectively coordinate tasks.
  • Ability to engage with community partners and community members in a culturally safe and appropriate manner through in-person, email, or telephone conversations.
  • Attention to accuracy and detail, and ability to meet deadlines and work with interruptions.
  • Ability to exercise initiative, judgment, tact, and discretion, and to maintain confidentiality.
  • Ability to work both independently and within a team environment.
About the Company

The University of British Columbia is a world-renowned institution, committed to attracting and sustaining a diverse workforce. Our commitment to employment equity helps achieve inclusion and fairness, bringing rich diversity to UBC as a workplace, and creating the necessary conditions for a rewarding career.