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Server - Winter 24/25

2 months ago

Lake Louise, Canada Lake Louise Ski Resort & Summer Gondola Full time


Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation in the tourism industry, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Winter Employee Perks include:

  • LLSR lift pass (valued at approx. $1,500)
  • Reciprocal discounts with other Ski Resorts
  • Free group lessons and discounted private lessons through snow school
  • Free LLSR recreational opportunities including guided snowshoe tours and tubing
  • Free employee transportation from Lake Louise, Banff and Canmore
  • Food and Beverage discounts at designated cafeterias and restaurants
  • Friend and Family discounted day passes
  • Retail, Rental and Repair discounts
  • Staff rates at Skoki Backcountry Lodge
  • Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
  • Employee recognition programs
  • Long Service Award programs
  • Opportunity for educational growth and development
  • Optional subsidized staff housing for full-time employees
  • Awesome Staff events, activities, and team building events throughout the season
  • RRSP matching contribution depending on length of service
  • Extended health care plan depending on length of service
  • Year-round employees may be eligible for spousal and family passes
  • Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

Job Description:

The Server will be responsible for providing consistently high-levels of customer service to all outlet guests by ensuring prompt service, accurate orders, and a strong working knowledge of all menu items and daily specials. The server shall perform these duties in a friendly and professional manner at all times, and ensure that each guest has an enjoyable dining experience. Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, accurate daily cash outs and complying with AGLC legislation.

Job Responsibilities:

  • Provide friendly, efficient & professional table service to guests
  • Increase daily sales at every opportunity
  • Efficient use of Maitre'D POS
  • Menu knowledge including beer, wine, spirits & specials
  • Cash handling and processing a variety of transactions including debit, credit and company accounts
  • Ensure excellent quality of products & services offered at all times
  • Guarantee cleanliness & maintenance of all outlet areas at all times including restrooms
  • Regularly communicate with your peers & supervisors to ensure the overall success of the outlet

Job Requirements/Qualifications:

  • Strong problem-solving skills
  • Ability to work under pressure
  • Punctuality and reliability are essential
  • Must be in good physical health
  • Strong cash handling skills, must possess the ability to balance cash-outs accurately
  • Minimum 2-5 years serving experience in a high volume environment
  • Fine dining experience an asset
  • Bartending experience an asset
  • Intermediate skiing or snowboarding experience highly regarded
  • Must possess the desire to provide a high level of genuine customer service
  • ProServe certification and working knowledge of AGLC legislation

Work Schedule:

5 On/ 2 Off – business level dependent

Must be able to commit to the position until the end of the Winter 23/24 season

Dress Code:

Employee to provide their own: black dress pants, black polishable non-slip shoes, black socks as per Appearance Policy as well as personal bottle opener

Uniform shirt to be purchased from LLSA