Rental Attendant

5 months ago

Lake Louise, Canada The Lake Louise Ski Area Ltd Full time

**Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views**
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

**At present some of our Winter Employee Perks include**:

- LLSR lift pass (valued at approx. $1,200)
- Reciprocal discounts with other Ski Resorts
- Free group lessons and discounted private lessons through snow school
- Free LLSR recreational opportunities including guided snowshoe tours and tubing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Friend and Family discounted day passes
- Retail, Rental and Repair discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome Staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Year-round employees may be eligible for spousal and family passes
- Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

The duty of the Rental Shop Technician is that of accommodating the needs of our Guests in serving them with the ski/snowboard rental equipment that they require. While performing this task the employee must maintain the highest level of customer service at all times.

**Responsibilities**:

- The ability to mount a vast variety of ski and snowboard bindings without instruction or supervision
- Assist customers with basic repairs such as replacing lost items for a cost such as straps, binding screws etc
- Assist & Fit customers with skis, snowboards, boots, poles, helmets, goggles, etc.
- General shop cleaning
- Assist the guest in completing the rental contract
- Assist the guest in choosing and fitting the appropriate equipment for the guests needs
- Become familiar with rental shop cash procedure
- Strictly follow rental shop procedure guidelines
- Assist with daily rental returns

**Job Requirements/Qualifications**:

- Strong interpersonal skills
- Maintain a high level of product and service knowledge
- Maintain a professional appearance, demeanor, and attitude at all times
- Self motivated, with high energy and an engaging level of enthusiasm
- Computer literate with proficiency using basic programs such as Windows and Outlook
- Previous experience as a rental technician considered an asset
- 1-2 years cash-handling experience required
- Strong communication skills with a second language considered an asset
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Energetic and self -motivated

**Work Schedule**:
5 days on/2 days off

**Dress Code**:
Uniform shirt is provided at cost

Employee to provide black pants and footwear in accordance with appearance policy

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