Customer Relationship Management Consultant

7 days ago

Montreal Quebec, Québec, Canada MethodHub Full time

Role: Microsoft Dynamics Senior

Location: Onsite, Montreal 3 days a week

Duration: 6+ Months

Experience Level: 8 to 10 years


Job Description:

The opportunity:


Must-Have: Dynamics, Power Apps, Copilot


  • Work with Product Owner/stakeholders/business analysis to understand the requirements, conduct tech analysis, and produce a project plan.
  • Define Architecture and design.
  • Build functionality within Dynamics in an iterative fashion with full unit and integration tests for each function.
  • Responsible for integrating external systems using Azure logic apps, data migration, and setting up standard and custom reports.
  • Responsible for setup, administration, and user training of the Dynamics – CE system.
  • Responsible for integrating AI Builder and Copilot with Dynamics.
  • Responsible for setting up security configuration for the production and other environments.
  • Helped support release deployment and postproduction support.
  • This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.


What you need:

  • Experience in the following technologies – Microsoft Dynamic 365 Customer Engagement.
  • Experience with Power apps, Power Automate, Plugins, AI Builder, Copilot, and related architecture and design practices.
  • Experience with Azure, Azure DevOps for CI/CD, and C#.net.
  • Experience in iterative /agile development practices.
  • Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.
  • Excellent communication skills.
  • Dynamics/Power platform/Azure certifications.
  • Familiar with basic Machine learning concepts.
  • Knowledge of enterprise Architecture Patterns.
  • Experience with full lifecycle application testing (Functional, regression, performance, integration, etc) and delivery management.
  • Comfortable with direct interaction with the business users at all levels.
  • Bachelor’s degree in computer science, equivalent field, or equivalent experience 5+ years of experience building web applications.
  • Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and experience level. The client provides a reasonable compensation range for roles that may be hired in various U.S. markets as set forth below.

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