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Customer Support Specialist

1 month ago

Newmarket Ontario LG, York region, Canada Reimer Associates Inc. Full time

The Customer Support Specialist plays a critical role in optimizing the transportation and supply chain operations within the pharmaceutical industry, which our client is a part of.


Reporting to the Director of Operations, this position is responsible for analyzing and improving logistical processes, as well as maintaining customer relationships, and supporting the company’s commitment to delivering high-quality, secure, and efficient transportation solutions. The Specialist will work to develop reporting in support of a variety of company initiatives and to support our customers. This position will be located on-site 100%.


You should have a Bachelor's degree in Logistics or Business Admin or a related field along with 3 or more years experience in logistics or transportation, preferably in the pharmaceutical industry or experience with high value, high risk or temperature controlled products. You will have strong analytical and problem solving skills with attention to detail. You should be proficient in logistics software (e.g., TMS, WMS) and data analysis tools (e.g., Excel, Mode Analytics).


Reimer Associates thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience with us. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications that we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.