Inside Account Executive | Exécutif de compte interne
2 days ago
About the Role
As an Inside Account Executive, you'll manage daily contact with specific accounts, working proactively to drive revenue, margins, and market share through strategic client-specific business plans. This role requires teamwork and leadership to ensure a positive customer experience and handle complex issues with minimal supervision, leveraging support from various departments and TD SYNNEX leadership.
What You’ll Do
Travel up to 25% for top customer events and strategic meetings.
Manage territory P&L, making decisions to enhance profitability.
Quote and negotiate prices directly with customers.
Engage in face-to-face interactions with customers and vendor partners.
Maintain detailed knowledge and strong relationships with all levels within assigned accounts, including executives.
Present TD SYNNEX solutions proactively to customers.
Identify and resolve moderate issues, including escalations from Inside Account Representatives.
Develop and document sales account procedures, delegating repetitive tasks to internal support teams.
Drive revenue and profitability growth in the assigned territory.
Expand strategic accounts and projects within the business segment or region.
Generate opportunities through outbound calls to assigned and potential new customers.
Present the TD SYNNEX story and offerings to assigned and new customers.
Collaborate on RFPs, proposals, QBRs, and strategic presentations.
Manage moderate-level projects, particularly during new customer onboarding
What We’re Looking For
3 to 5 years of relevant experience.
Post-secondary degree.
Ability to travel for events.
Work as a team member managing customer emails from a shared mailbox, demonstrating strong organizational skills, the ability to prioritize, and multi-task effectively.
Collaborate as a team player within an existing team of reps, supporting the account and working closely with the Client Executive assigned to the account, while also maintaining the ability to work independently.
Exhibit effective written and verbal communication skills.
Able to deliver an excellent customer experience and meet monthly performance metrics.
Strong problem-solving, critical thinking, and decision-making skills.
Skilled in negotiation and persuasive communication.
Excellent organizational, leadership, and time management abilities.
Ability to work under stress and meet deadlines.
Advanced computer skills (spreadsheets, word processors, databases).
Effective communication and collaboration across management levels.
Adaptable, able to multi-task, and work independently.
Maintains confidentiality and ethical standards.
#LI-AI1
À propos du rôle
En tant que directeur de comptes internes, vous assurerez un contact quotidien avec des comptes spécifiques, travaillant de manière proactive pour stimuler les revenus, les marges et la part de marché grâce à des plans d'affaires stratégiques propres à chaque client. Ce rôle exige un esprit d'équipe et des qualités de leadership pour garantir une expérience client positive et gérer des problèmes complexes avec un minimum de supervision, en s'appuyant sur le soutien de divers départements et de la direction de TD SYNNEX.
Ce que vous ferez
Voyager jusqu'à 25 % pour des événements clients importants et des réunions stratégiques.
Gérer le P&L du territoire, en prenant des décisions pour améliorer la rentabilité.
Établir des soumissions et négocier les prix directement avec les clients.
Participer à des interactions en face-à-face avec les clients et les partenaires fournisseurs.
Maintenir une connaissance approfondie et des relations solides avec tous les niveaux des comptes attribués, y compris les cadres.
Présenter de manière proactive les solutions TD SYNNEX aux clients.
Identifier et résoudre des problèmes modérés, y compris les escalades provenant des représentants de comptes internes.
Développer et documenter les procédures de compte, en déléguant les tâches répétitives aux équipes de soutien internes.
Stimuler la croissance des revenus et de la rentabilité dans le territoire attribué.
Développer des comptes stratégiques et des projets dans le segment commercial ou la région.
Générer des opportunités par des appels sortants vers les clients attribués et potentiels.
Présenter l'histoire et les offres de TD SYNNEX aux clients attribués et nouveaux.
Collaborer sur les appels d'offres, les propositions, QBR et les présentations stratégiques.
Gérer des projets de niveau modéré, en particulier lors de l'intégration de nouveaux clients.
Ce que nous recherchons
3 à 5 ans d'expérience pertinente.
Diplôme postsecondaire.
Capacité à voyager pour des événements.
Capacité à gérer les courriels clients depuis une boîte partagée, avec des compétences organisationnelles solides, la capacité à prioriser et à effectuer plusieurs tâches efficacement.
Esprit d'équipe au sein d'une équipe existante de représentants, avec soutien aux comptes et collaboration étroite avec le directeur client assigné, tout en maintenant la capacité de travailler de manière autonome.
Excellentes compétences en communication écrite et verbale.
Capacité à offrir une expérience client de qualité et à atteindre les indicateurs de performance mensuels.
Compétences solides en résolution de problèmes, en pensée critique et en prise de décision.
Compétences en négociation et en communication persuasive.
Excellentes compétences en organisation, leadership et gestion du temps.
Capacité à travailler sous pression et à respecter les délais.
Compétences avancées en informatique (tableurs, traitements de texte, bases de données).
Communication et collaboration efficaces avec les différents niveaux de la direction.
Adaptabilité, capacité à gérer plusieurs tâches et à travailler de manière autonome.
Respect des normes de confidentialité et d'éthique.
#LI-AI1
Ce que nous vous offrons
Avantages optionnels : nos programmes sont adaptés à votre pays pour mieux s'accorder à votre style de vie.
Développez votre carrière : accélérez votre parcours vers le succès (et suivez le rythme de l'avenir) avec des programmes formels de leadership et de développement professionnel, et bien d'autres cours sur demande.
Améliorez votre bien-être personnel : renforcez votre bien-être financier, physique et mental grâce à des séminaires, des événements et notre programme mondial de soutien pour l'épanouissement personnel.
Diversité, équité et inclusion : ce n'est pas qu'une phrase pour nous; valoriser chaque voix est la clé de notre réussite. Joignez-vous à nous pour célébrer notre diversité mondiale grâce à une éducation inclusive, des conversations importantes entre pairs et des opportunités de croissance et de développement équitables.
Profitez de notre organisation mondiale : connectez-vous avec d'autres nouveaux collègues dans les 30 premiers jours grâce à notre programme d'intégration.
Connectez-vous avec votre communauté : participez à des communautés inclusives dirigées par vos pairs et à des activités internes, y compris des groupes de ressources commerciales, des événements de bénévolat locaux et d'autres initiatives environnementales et sociales.
Ne remplissez pas tous les critères? Postulez quand même.
Chez TD SYNNEX, nous sommes fiers d'être reconnus comme un excellent lieu de travail et un leader dans la promotion et la pratique de la diversité, de l'équité et de l'inclusion. Si vous êtes enthousiaste à l'idée de travailler pour notre entreprise et que vous pensez être un bon candidat pour ce poste, nous vous encourageons à postuler. Vous êtes peut-être exactement la personne que nous recherchons
Key Skills
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for
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