Configuration Analyst

2 weeks ago

Vancouver British Columbia, British Columbia, Canada Forward Insurance Managers Ltd. Full time

Forward Insurance Managers Ltd. is hiring a full-time Configuration Analyst to join our team in downtown Vancouver, BC.


In this role you will assist in creating a seamless digital experience, learning our business process and how our customers interact with Forward. Forward Insurance Managers Ltd. is a Managing Underwriting Agency licensed across Canada and distributes property & casualty insurance products through brokerage partners. Our vision is to blend traditional insurance delivery with technology for a modern approach. People + Technology.


This role reports to the Managing Director and is in-office position (not remote), downtown Vancouver, BC, Campbell River, BC or London, Ontario location.


Schedule: Monday to Friday

Work Location: In person, downtown Vancouver (near sky train station)


Job Description

· Configuration, management and design of digital insurance solution.

· Assist in user testing efforts and resolution of testing conflicts.

· Production and analysis of reports.

· Promote and model Forward culture, values, and brand promise.

· Continuously build professional and technical expertise.

· Achieve performance targets.

· Other duties as required.


Job Qualifications

· Experience with, or knowledge of, web development technologies.

· Proficiency with HTML, CSS, JavaScript, Git, SQL.

· Advanced Excel experience.

· Excellent written and verbal English communication skills.

· Knowledge of design processes and methodologies with ability to be flexible.

· Ability to deliver high-quality work at pace, able to adjust to a steep learning curve and adapt to change.

· Well-developed analytical, problem-solving, and decision-making skills.

· Successful completion of a criminal record check.


Education & Experience

· Computer science, web development or other relevant post-secondary education.


Bonus if you also have…

· Knowledge of insurance industry is not required but would be considered major asset.

· Knowledge of Jira/Confluence is not required but would be considered major asset.

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