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Head, Backend Collections

3 months ago

Eastern Ontario Ontario, Canada Metrobank Full time

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Head, Backend Collections (Recoveries, Credit Cards and Personal Loans)

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach

Job Summary:

The jobholder is tasked to manage and supervise the Recoveries Managers and ensure that agencies’ targets are met as well as to control balances and delinquency of the of non-written-off accounts. He/She provides appropriate strategies to drive and sustain improvement and to achieve collection goals by maintaining flows within desired parameters. Ensures adherence to the existing Collection policies and procedures as well as provisions promulgated by other regulatory bodies.

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach

Job Summary:

The jobholder is tasked to manage and supervise the Recoveries Managers and ensure that agencies’ targets are met as well as to control balances and delinquency of the of non-written-off accounts. He/She provides appropriate strategies to drive and sustain improvement and to achieve collection goals by maintaining flows within desired parameters. Ensures adherence to the existing Collection policies and procedures as well as provisions promulgated by other regulatory bodies.

Qualifications:

  • Bachelor’s degree holder; preferably graduate of business course
  • At least 5 years of collections experience in recoveries preferably from credit card company, bank or collection agencies
  • At least 2 years people management experience preferably handling cards collection recoveries team

Other Details:

Rank: Junior Officer

Unit: Consumer Business Sector – Credit Operations Group

Location: Metropark, Pasay City

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