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Director, EV Engagement

2 months ago

Mississauga Ontario CW, Peel region, Canada CEI Fleet Collision and Safety Full time
Director, EV Engagement & Operations

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Director, EV Engagement & Operations to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:

  • Someone who is a creative and ambitious leader with strong strategic, operational and commercial awareness, capable of executing and implementing in the early stages of Element’s electrification products and services?
  • Skilled at leading client relationships and able to use influencing capabilities to help them navigate this complex transition?

As the Director, EV Engagement & Operations, you will play a critical part in supporting clients to accelerate their decarbonization journey by effectively utilizing Element’s top-notch products and services. You will be part of supporting clients with new technology solutions, supply chain innovations, and service offerings in a rapidly evolving mobility sector. With electrification at the forefront of Element’s innovation strategy, you’ll have a front seat in influencing our strategy and visibility with the highest levels of the organization.

A Day in the Life

Client Success

  • Partner with clients to understand current and future electrification needs and goals, while working to shape client’s thinking around their own electrification strategy.
  • Partner with clients to understand key operational, reporting, analytical and strategic pain points and develop electrification solutions to help address them.
  • Develop a scalable, tiered playbook to support clients from early engagements to scaled implementation of zero-emission vehicles and related services.
  • Manage pipeline and prioritization, engaging with key Element commercial stakeholders to define and manage engagement plans.
  • Support the execution of any rollout/projection plans related to client adoption.
  • Ensure that scalability of operations and availability of products and services meet client needs/demands.
  • Escalate challenges appropriately and proactively engage with clients and leadership to ensure transparency of performance and issue management/resolution.

Scalability

  • Develop, manage and continuously improve processes related to electrification products & services.
  • Workplan development and workforce planning to support hiring plans in advance of need.
  • Develop training materials and guides to support scalability of processes and plan for incoming team members.
  • Support development of Element’s knowledge base in the electrification sector to drive fact-based decision making and build credibility on the topic.
  • Contribute to internal Element communications around strategy and research.
  • Present analysis and findings to senior leadership team and work closely with cross-functional teams.
  • Develop regular reporting and read-out materials for senior leadership, EXE, and Board of Directors on progress related to electrification progress of clients.
  • Partner with our global colleagues and partners to develop best practices and standardized operating procedures to support scale.
  • Provide support and subject matter expertise for any technology or other related investments made to support electrification products.
  • Engage with internal stakeholders to manage and maintain an appropriate RACI for all processes related to electrification.
  • Engage across our core Operations and Product teams to ensure that they are scaling and preparing their operations for rapidly accelerating EV adoption.

Analytics & Reporting

  • Develop a plan to continuously update any advisory/consulting tools with up-to-date vehicle and infrastructure data.
  • Develop new tools to support scalability and reporting of electrification-related activities.
  • Collaborate with Digital and IT team to ensure appropriate sources and consistency of electrification-related data.

Leadership

  • Identify, develop, retain and grow high performance talent to enable a high-performance culture.
  • Drive and promote diversity and ESG mandates within the organization.
  • Ensure performance objectives of team members are aligned with the goals of the organization.
  • Create an engaged and energized team and environment.

Requirements

  • BA/BSc in Marketing, Business or Engineering Sciences or another similar field of advanced study; MBA preferred with at least 10+ years of work experience.
  • Minimum 5 years’ experience in project and/or program management, including successful program launch or integration.
  • Minimum 3 years’ experience in people management; experience leading in a matrix organization and demonstrated ability in influence management.
  • In-depth knowledge of and experience in project management, proficiency in tools and software to organize tasks, track project schedules, milestones, and critical path issues.
  • Lean and/or Six Sigma certification at a Black Belt level or higher and demonstrated track record of continuous improvement.
  • Strong familiarity with project management tools, practices, and techniques; Project Management Professional (PMP) certification a plus.
  • Proven business acumen, analytical and strategic problem-solving capabilities with an emphasis in EV, battery technology, or electrical infrastructure highly desired.

What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability.
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.

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