Current jobs related to Director Service and Delivery - Mississauga Ontario CW, Peel region - Gate Gourmet Canada

  • Director, Global Applications Delivery

    2 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada IKO North America Full time

    We are looking for a Director of Global Applications Delivery & Digital Transformation who will be responsible for leading the strategic planning, development, and implementation of operational technology, and other enterprise applications across the organization in addition to leading our Digital Transformation practice. This role involves managing a team...

  • Director of Customer Service

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Kevin Edward Full time

    Job Title: Director of Quality & Customer ServiceI am seeking a dynamic and experienced Director of Quality & Customer Service to lead quality control, service management, and customer satisfaction initiatives. This leadership role involves driving key metrics in quality improvement, cost efficiency, return management, call centre operations, and service...

  • Director of Project Development

    2 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Egility Full time

    Project Director – Modular ConstructionAre you an experienced leader passionate about ensuring high-impact construction projects and developing top-tier talent? Join a dynamic and innovative organization specializing in modular construction manufacturing and installation as a Project Director with a strong track record in project leadership, process...

  • Director, Fleet Analytics

    2 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Mirlin Technologies Full time

    Are you a very experienced commercial vehicle fleet manager, in all aspects of fleet management and maintenance, and are tired of the day-to-day grind of managing a for-hire or private fleet? Are you looking for a new opportunity that leverages your deep experience, and experience an exciting, rewarding opportunity that you’ve only ever dreamt of? If so,...

  • Director of Project Engineering Management

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada Synopsys Full time

    We Are:At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the...

  • Director, Fleet Analytics

    2 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Reimer Associates Inc. Full time

    For over 15 years, our client has provided their customers with exceptional fleet management and maintenance solutions that enhance the overall cost of ownership and maximize vehicle uptime. They are visionary leaders in the transportation industry, now developing SaaS software solutions and services based on robust technology that delivers unrivaled insight...

  • Service Supervisor

    2 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada ASSA ABLOY Entrance Systems Full time

    ASSA ABLOY Entrance Systems, an international manufacturer of automated doors, is seeking candidates for a Service Supervisor to support our growing Service organization.ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. With global product brands such as ASSA ABLOY, Megadoor and Albany,...

  • Production Supervisor

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Colourific Coatings Ltd. Full time

    About Us Colourific Custom Coaters is the leading powder paint coater in Canada for aluminum and steel products. Our powder coatings processes and applications comply to the American Aluminum Manufactures Association (AAMA) stringent specifications. Combined with superior quality assurance systems, just-in-time delivery, clients are provided with...

  • Counsel, Legal Services

    4 hours ago

    Mississauga, Ontario, C4W, Peel region, Canada Maple Reinders Full time

    Job Description Counsel, Legal Services Maple Reinders Group seeks a full-time, talented, energetic counsel to join the Legal Services group, working with and reporting to the General Counsel to provide support to all aspects of the company’s business, including project procurement, contract management, construction liens, and construction claims...

  • Technical Manager

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada AtkinsRéalis Full time

    AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.The Technical Manager is a member of the Project Management Team (PMT)...

  • Key Account Sales Manager

    4 hours ago

    Mississauga, Ontario, C4W, Peel region, Canada Smart Staff Solutions Full time

    Job Description: Key Account ManagerLocation: Mississauga, ON (Hybrid)Reports To: Director of SalesIndustry: Food Company has multiple locations in OntarioAbout the Role:We are seeking a dynamic and results-driven Key Account Manager with a proven track record in the Food Industry or Consumer Packaged Goods (CPG). The ideal candidate will have experience...

  • Director, Legal

    2 months ago

    Mississauga, Ontario, Peel region, Canada Rexall Pharmacy Group ULC Full time

    At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team!What you are looking for:A closely connected cultureA total rewards package meant to...

  • Director, Configuration Management

    4 weeks ago

    Mississauga, Ontario, Peel region, Canada AtkinsRéalis Full time

    AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.Location – Mississauga, ONYour role within the team:Manage the...

  • Director, Enterprise Architecture

    2 months ago

    Mississauga, Ontario, Peel region, Canada Rexall Pharmacy Group ULC Full time

    The Role: Director, Enterprise ArchitectureAt Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team!What you are looking for:A closely...

  • Commercial Lines Underwriter

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Leap Recruitment Partners Full time

    This is an exciting opportunity for an enthusiastic and ambitious individual with a desire to make a significant growth and profit contribution in Commercial Property Department. The primary responsibility of a Commercial Insurance Underwriter is to meet or exceed the commercial growth and profit goals for your assigned field of brokers.Job Duties:• Liaise...

  • Java Back End Developer- Banking/Financial Services

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Synechron Full time

    We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...

  • Shipping Coordinator

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Colourific Coatings Ltd. Full time

    Shipping Coordinator About Us Colourific Custom Coaters is the leading powder paint coater in Canada for aluminum and steel products. Our powder coatings processes and applications comply to the American Aluminum Manufactures Association (AAMA) stringent specifications. Combined with superior quality assurance systems, just-in-time delivery, clients are...

  • Inside Sales/Application Engineer

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Pump Tech Inc Full time

    The Ontario Pump Inside Sales/Application Engineer is responsible for selling pump products (such as pumps, seals, liquid hydrocarbon pipeline, and other products) and/or services to customers almost exclusively via telephone and Internet (e.g., chat, email, video conferencing, etc.) and act as point of contact post-sale, focusing on ongoing customer...

  • Marketing Specialist

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada GTA GSM Full time

    About Us: GTA GSM, a division of the GTA Group headquartered in Toronto, Ontario, is a leader in cargo handling and innovative e-commerce logistics solutions. With strategically located airside warehouses in Toronto, Calgary, and Vancouver, we ensure exceptional access and efficiency for air freight operations across Canada.Our comprehensive services include...

  • Data Engineer

    2 days ago

    Mississauga, Ontario, C4W, Peel region, Canada Centrilogic Full time

    Data Engineer Purpose: Over 15 years, we have become a premier global provider of multi-cloud management, cloud-native application development solutions, and strategic end-to-end digital transformation services. Headquartered in Canada and with regional headquarters in the U.S. and the United Kingdom, Centrilogic delivers smart, streamlined solutions to...

Director Service and Delivery

3 months ago

Mississauga Ontario CW, Peel region, Canada Gate Gourmet Canada Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Reporting into the General Manager or the General Manager Operations. The Director leads the Service Delivery department with overall financial, operational and compliance accountability.

Main Duties and Responsibilities:

  • Overall leadership of Service Delivery department (Transport/Dispatch), including financial and operational performance.
  • Accountable for budget.
  • Overall accountability for Service Delivery staff, including recruitment, training and development, performance management and attrition.
  • Provides leadership and strategic direction to meet and exceed service quality and reduce operating costs transforming Transportation Operations towards operational excellence (gateOPEX).
  • Owns of the planning and coordination of routes and schedules, so that catering uplifts and associated products reach their destinations safely, on time and in the most cost-effective way, interacting with the customer where necessary to achieve this.
  • Partners/Champions with other Unit Process Owners to ensure conflict resolution and removal of potential system/process road blocks.
  • Responsible for employee discipline and corrective actions in compliance with the regulations (Security / Country / Customer / Safety / Food Safety / SQOR /Company Rules and Procedures).
  • Participates in PRIDE/SQUAD and takes/oversees the investigations of incidents/accidents within their span/areas of control. Special emphasis on ramp safety and safety improvement opportunities.

Qualifications

Education:

• Degree educated - Logistics, supply chain management, transport management, business management subject areas preferred.

• Holds a Certificate of Professional Competence (CPC) / Logistics preferred.

Work Experience:

• Experience of working in a fast-paced environment.

• Experience of managing large teams within Transport logistics. (Union experience is an asset)

• Minimum of 5 years management experience with demonstrable leadership and senior management activities and responsibilities.

Job Dimensions

Geographic Responsibility: unit specific

Type of Employment: Full time

Travel %: unit specific, may have to travel 1-2 times/ year.

Exemption Classification: Exempt/Non-Exempt

Internal Relationships: various teams within the organization

External Relationships: Customers

Work Environment / Requirements of the Job: Administrative/ Management oversight role. Will be required to operate ramp side, there may be physical discomfort due to temperature in production area, coolers, and freezers.

Other verbiage: Normal standing, walking, reaching, lifting, kneeling, climbing of stairs and ladders, driving, and flying as a passenger on commercial airlines.

Budget / Revenue Responsibility: Responsible for staffing and accountable for hours spent, strict labour budget, strict over time budget, strict indirect labour budget, oversight and manages salaried employees (management budget). Contribution to revenue, ensure we operate safely, while delivery upon customer expectations, in a timely fashion. Failure to do so has financial implications (measured through KPI’s and SLA’s)

Organization Structure

Direct Line Manager (Title): BU Leader

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports: varies dependent on time of year

Number of Dotted Line Reports: N/A

Estimated Total Size of Team: varies throughout the year

gategroup Competencies Required to be Successful in the Job:

  • Thinking - Information Search and analysis & problem resolution skills
  • Engaging - Understanding others, Team Leadership and Developing People
  • Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

If you want to be part of a team that helps make travel and culinary memories, join us