Assistant General Manager

3 weeks ago

Old Toronto Ontario, CA Real Sports Full time

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences.

As the Assistant General Manager of RS, the #1 sports bar in North America as voted by ESPN, you will help oversee the entire operation of RS in Maple Leaf Square. Working with the General Manager and the Head Chef, your leadership and mentorship will provide strategic direction to the team, ensuring MLSE quality service and safety are upheld and the key objectives of the Food and Beverage department are met.

Responsibilities
  • Effectively lead all areas of RS’s operation including outside contractors, programming, guest services, security, purchasing, restaurant and bar.
  • Provide continuous leadership and mentorship to Managers leading all aspects of the above functions; ensuring MLSE’s Vision and Values drive their objectives.
  • Develop and implement business plans and strategies; prepare and supervise operating and capital budgets that align with the Food and Beverage department’s vision driving sales and delivering on budgets.
  • Work in conjunction with MLSE’s Finance, IT, Human Resources and Culinary departments holding dotted line responsibilities as it relates to the employees supporting the restaurant.
  • Work closely with MLSE Marketing, Global Partners, Consumer Products and Live Entertainment teams, helping to support their operational objectives and promotional initiatives.
  • Ensure appropriate sales tracking, inventory and accounting systems are in place and followed.
  • Apply expertise and a strategic outlook in developing and growing programs and events.
  • Build, handle and leverage client relationships and business partnerships.
  • Foster a “one team” approach while adhering to MLSE service standards and policies.
  • Perform other related duties as the need arises.
Qualifications
  • Previous experience as Manager or higher of Food & Beverage in a hotel, restaurant or events-based venue.
  • Management experience in a high-volume restaurant.
  • Bachelor’s Degree or equivalent in Business or Hospitality.
  • Flexibility to work evenings, weekends, and holidays as required.
  • An ongoing awareness and responsiveness to guest service.
  • Experienced with operational budget management and cost control measures.
  • Exceptional interpersonal, presentation, and communication skills.
  • Demonstrated ability to build and develop professional relationships.
  • Skilled in strategic planning and organization development.
  • A strong business acumen and a visionary for capturing opportunities.
  • Ability to enhance and lead a positive, and innovative work environment with a history of successfully leading and developing a multi-disciplinary team.
  • An effective problem solver, driven by results and alert to change.
  • Shown to perform well under pressure; handle and lead multiple priorities simultaneously.
  • Trained in WHMIS, Smart Serve, ServSafe, NFSTP or equivalent.
  • Skilled knowledge of food, wine, beer and spirits.
Additional Information

Apply by: August 29th, 2024

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

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