General Manager

4 weeks ago


Old Toronto Ontario, CA Scale Hospitality Group Inc Full time

We are looking for a GENERAL MANAGER to join our FOH team

The GENERAL MANAGER is an integral contributor to the overall success of the restaurant. The GENERAL MANAGER will direct, coordinate and plan the organization of all food and beverage while working beside the Chef de Cuisine to ensure consistency, budget control and quality of service and product. The GENERAL MANAGER will have a proven ability to lead a team in the pursuit and delivery of exceptional guest experiences, while effectively enforcing the company’s policies and procedures and maintaining financial responsibility.

DUTIES & RESPONSIBILITIES:

Personnel Management

  • Hire, train, coach and develop all front of house employees through ongoing feedback and the establishment of performance expectations.
  • Create an engaging and energetic environment where all associates work as a highly functioning team.
  • Prepare payroll, gratuity distribution and maintain accurate employee records.

Shift Execution

  • Manage daily operations including cleanliness, organization, revenue opportunities and staffing.
  • Manage staff, deliver daily briefings, provide feedback, maintain a high level of employee morale.

Guest Relations Management

  • Manage guest relations and guest recovery.
  • Provide exceptional guest service, thereby setting the standard for all employees.

Financial Management

  • Set budgets with the Director of Operations, and ensure they are continually reviewed and achieved.
  • Regularly conduct P&L reviews to analyze financial metrics.
  • Prepare reports on a daily, weekly and monthly basis, clearly denoting labour and COGS.
  • Ensure cash outs are prepared accurately and petty cash is maintained.

Operational Execution

  • Manage labour and all costs to budget.
  • Plan and coordinate menus with the Chef de Cuisine.
  • Review staffing levels and overall front and back of house schedules to ensure labour forecasts are met.

SKILLS & QUALIFICATIONS:

  • 5+ years’ experience as the General Manager of a high volume ($3M-5M) premium restaurant required.
  • Post-secondary degree or diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent an asset.
  • Sommelier accreditation or wine education an asset.
  • Demonstrated knowledge of financial and operational management.
  • Exceptional guest service orientation.
  • Must possess a strong attention to detail.
  • Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment.
  • Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels.
  • Ability to motivate and manage staff and work effectively in a management team.
  • Exceptional interpersonal skills.
  • Long periods of standing and walking are required.

WHY WORK FOR US?

  • Competitive Wages.
  • Discounts at all ICONINK / Scale Hospitality Group Restaurants.
  • Corporate Goodlife Fitness Rates.
  • FUN Team and Culture.
  • Medical/Dental Group Health Benefits.
  • Training, Development and Education Reimbursement.

SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

#J-18808-Ljbffr
  • General Manager

    1 month ago


    Old Toronto, Ontario, CA InnVest Real Estate Investment Trust Full time

    General Manager Kimpton Saint George Hotel place Location Toronto, ON timelapse Job Type Full Time calendar_today Start Date ASAP people Number of Positions 1 date_range THE OPPORTUNITY:GENERAL MANAGERREPORTS TO REGIONAL DIRECTOR OF OPERATIONSTHE COMPANY:With over 90 hotels in our portfolio, representing 18 internationally recognized hotel brands,...

  • General Manager

    4 weeks ago


    Old Toronto, Ontario, CA Brookfield Properties Multifamily Canada Inc. Full time

    We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.If...

  • General Manager

    4 weeks ago


    Old Toronto, Ontario, CA Amica Senior Lifestyles Full time

    Job DescriptionGeneral ManagerAmica Swan LakeFull Time, PermanentAt Amica, we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior...

  • General Manager

    1 month ago


    Old Toronto, Ontario, CA The Second City Works, Inc. Full time

    Thursday, March 14, 2024 General Manager, The Second City Toronto ABOUT THE SECOND CITY Dedicated to entertaining, inspiring, and transforming through courageous comedy, The Second City is the premier brand in improv-based sketch comedy, with sold-out shows playing on stages in Chicago, Toronto, andNew York City, and our Touring and Theatrical companies...


  • Old Toronto, Ontario, CA Yonge St Warehouse Full time

    About Us:El Furniture Warehouse is a fast-working environment known for our vibrant atmosphere with delicious food and cocktails. We pride ourselves on delivering an outstanding dining experience to our guests and are looking for an experienced Assistant General Manager to join our team.Job Description:We are seeking a highly motivated and experienced...


  • Old Toronto, Ontario, CA Jack Astor's Front Street Full time

    Jack Astor's Front StreetPosition: Assistant General ManagerBe A Part of Our StoryYour potential is limitless and here’s our investment in you:Competitive PayExtended Health & Dental BenefitsAccelerated Leadership ProgramCareer Development and MentorshipTuition Reimbursement ProgramEmployee Assistance and Wellness ProgramsTeam Member Meal...


  • Old Toronto, Ontario, CA Campus Living Centres Full time

    Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Assistant General Manager plays a pivotal role in the administrative and managerial operations of a student housing property. Acting as the right hand to the General Manager, this...


  • Old Toronto, Ontario, CA Scale Hospitality Group Inc Full time

    We are looking for an ASSISTANT GENERAL MANAGER (AGM) to join our FOH team! The AGM is an integral contributor to the overall success of the restaurant. The AGM manages the daily restaurant operation and supports the General Manager in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company’s...


  • Old Toronto, Ontario, CA Impact Kitchen Full time

    MAKE YOUR IMPACTImpact Kitchenis on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015,Impact Kitchenis the...


  • Old Toronto, Ontario, CA Cari Full time

    At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading...


  • Old Toronto, Ontario, CA Real Sports Full time

    At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading...


  • Old Toronto, Ontario, CA Pinnacle Caterers Full time

    Pinnacle Caterers - Assistant General ManagerGoalTo maintain and build upon the respected reputation of Pinnacle Caterers. Always striving to lead a team of dedicated professionals to push the boundaries of quality and service, leading the club to the highest levels of member satisfaction, operational excellence, and financial success.Key...


  • Old Toronto, Ontario, CA EllisDon Full time

    You as a General Manager, Facilities, will:Provide a focal point and be accountable for all aspects of operational services delivery for the assigned site, ensuring adherence to all commercial requirements through the effective management of work undertaken by specialists, contractors, and in-house staff.Responsible for Health & Safety of all direct &...


  • Old Toronto, Ontario, CA Salus Fresh Foods Full time

    Posted on July 31, 2024 by Salus Fresh Foods (King St)Job detailsRestaurant General ManagerLocation: Toronto, ONWorkplace information: On siteSalary: $63.00/hour, 42.5 hours per weekTerms of employment: Permanent employment, Full timeShifts: Day, Evening, MorningStart date: Starts as soon as possibleVacancies: 1...


  • Old Toronto, Ontario, CA 2364497 Ontario Inc Full time

    Restaurant General Manager Posted on August 09, 2024 by Employer details: 2364497 Ontario Inc Job Details Location: Toronto, ON Workplace Information: On site Salary: $62.00/hour, 32 to 35 hours per week Terms of Employment: Permanent employment, Full time Start Date: Starts as soon as possible Vacancies: 1...


  • Old Toronto, Ontario, CA MLSE Full time

    Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • The Boulevard Club

    3 weeks ago


    Old Toronto, Ontario, CA GGA Partners Full time

    The General Manager reports directly to the Board President and is responsible for leading and inspiring the entire team to consistently provide Members with the best all-around sporting and hospitality experience possible. This position oversees all operational functions of the Club. Direct reports include the Director of Marketing, Communications, &...


  • Old Toronto, Ontario, CA Celestica Inc. Full time

    Predictive Analytics and Generative AI ManagerDate: Jul 31, 2024Location: Toronto, ON, CAWe are seeking a highly skilled and experienced Predictive Analytics and Generative AI Manager to lead our advanced analytics team. In this role, you will be responsible for leveraging cutting-edge technologies in predictive analytics and generative AI to drive insights,...


  • Old Toronto, Ontario, CA Fluke Biomedical Corporation Part time

    The primary role of this position is to ensure the financial success of a product line through strategic product decisions and deep market understanding. The output of these efforts is a well-defined product portfolio that delivers long term, sustainable growth, for Qualitrol in the Utility and industrial market space. ESSENTIAL DUTIES: Responsible for...


  • Old Toronto, Ontario, CA Indsci Part time

    The primary role of this position is to ensure the financial success of a product line through strategic product decisions and deep market understanding. The output of these efforts is a well-defined product portfolio that delivers long term, sustainable growth, for Qualitrol in the Utility and industrial market space. ESSENTIAL DUTIES: Responsible for...