Operations - General Manager
4 weeks ago
Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.
General Manager
You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands.
The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.
As part of our family we offer you:
Affordable Health and Dental Benefits after probationary period
Competitive compensations and advancement opportunities
RRSP for Salary Managers
Loyalty program
Bursary program
Employee Discounts
Refer a Friend Program
Fun work atmosphere
Responsibilities:
Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention)
Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts
Directs accurate preparation and sale of products
Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program
Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant
Provides coaching and feedback to team and managers on team stations, products, processes and policies
Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results
Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts
Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures
Conduct all restaurant management and team member performance appraisals
Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary.
Apply for this opportunity if you:
Have Friendly, Dependable qualities and have a positive attitude
Enjoy working in a fast-paced team environment
Possess organization skills with the ability to multitask
Enjoy working flexible shifts, including weekends and nights
Set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
Want to learn how to run great restaurants from the best in the business
Have an experience of leading a team and motivating them to achieve a common goal
You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.
Burger King is a proud franchise that is part of the FMI family
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.
Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
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