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Halifax, Nova Scotia, Canada Belron Canada Full timeDirector of Retail Operations, Atlantic RegionWe are seeking a highly skilled and experienced leader to join our team as Director of Retail Operations, Atlantic Region. As a key member of our leadership team, you will be responsible for driving the success of our retail operations in the Atlantic region.Key Responsibilities:Lead and manage a team of retail...
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Halifax, Nova Scotia, Canada Belron Canada Full timeDirector of Retail Operations, Atlantic RegionAt Belron Canada, we're committed to delivering exceptional customer experiences and driving business growth. As our Director of Retail Operations, Atlantic Region, you'll play a critical role in leading our retail operations in the Atlantic provinces.Key Responsibilities:Lead and manage a team of retail...
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Director of Retail Operations
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Halifax, Nova Scotia, Canada Belron Canada Full timeDirector of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.Key Responsibilities:Lead and manage a team...
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Director of Retail Operations
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Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region. As a key member of our leadership team, you will be responsible for managing our retail operations, including our corporate service centers and franchise network.Key Responsibilities:Lead the Atlantic...
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Director of Retail Operations
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Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region. As a key member of our leadership team, you will be responsible for managing our retail operations, including our corporate service centers and franchise network.Key Responsibilities:Lead the Atlantic...
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Director of Retail Operations
1 month ago
Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region retail operations. As a key member of our leadership team, you will be responsible for managing our retail corporate service centers, franchise network, and wholesale and distribution functions.Key...
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Director of Retail Operations
1 month ago
Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region retail operations. As a key member of our leadership team, you will be responsible for managing our retail corporate service centers, franchise network, and wholesale and distribution functions.Key...
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Director of Retail Operations
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Halifax, Nova Scotia, Canada Belron Canada Full timeDirector of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within our retail network.Key...
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Director of Retail Operations
1 month ago
Halifax, Nova Scotia, Canada Belron Canada Full timeDirector of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and fostering a culture of excellence within our retail network.Key...
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Director of Retail Operations
1 week ago
Halifax, Nova Scotia, Canada Belron Canada Full timeWe are seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region team. This role is responsible for managing our retail corporate service centers, franchise network, and ensuring operational excellence across the region.The ideal candidate will have a strong background in retail management, with a proven track record...
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Director of Retail Operations
1 month ago
Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key...
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Director of Retail Operations
1 month ago
Halifax, Nova Scotia, Canada Belron Canada Full timeJob Title: Director of Retail OperationsBelron Canada is seeking a highly skilled and experienced Director of Retail Operations to lead our Atlantic Region team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key...
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Director of Retail Operations
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Director of Retail Operations
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Director, Retail Operations
3 months ago
Director, Retail Operations - Atlantic Region - Belron Canada page is loaded Director, Retail Operations - Atlantic Region - Belron Canada Apply locations Halifax, NS time type Full time posted on Posted 2 Days Ago job requisition id JR27536
Ready to tap into your best and drive your career forward?
Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.
If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we’d love to hear from you. We welcome applications from everyone, are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Reporting to the Vice President of Retail Operations and located in Halifax, Nova-Scotia the Director of Retail Operations, Atlantic Region will efficiently manage our Atlantic Retail operations, including our retail corporate service centers under Speedy Glass, Appel Auto Glass, as well as our Franchise Network operating under the same banners.
The incumbent will provide a high level of customer service, while optimizing people and culture, and financial resources to ensure profitability and operational excellence. His leadership, teamwork and managing skills will also be important for creating and maintaining a partnership with the employees in the Retail network in his region. Lastly, he will have to build and maintain solid business relations with all areas of the company, including working closely with the Wholesale and Distribution function and other central support teams to deliver the business.
PRIMARY RESPONSABILITIES
Leading People & Relationships
- Contribute to the succession plans for the team’s key positions;
- Build and manage the team by focusing on coaching, development and training, all of which in keeping with Belron Canada’ people & culture values and policies;
- Support the development of Regional Managers and Service Center Managers;
- Leading the Atlantic Franchisee Network in close collaboration of the ATL Regional Partnership Committee;
- Develop relationships of trust with contributors;
- Develop partnerships internally as well as externally, in particular with respect to the Service Delivery Team, Operational Performance Team, Sales & Marketing, Wholesale & Distribution;
- Present in the field and leading by example, promote a proactive and open communication;
Leading and delivering the Business
- Improve the profitability of the Retail network (Corporate and Franchisee) through individual and regional action plans;
- Ensure the network’s operational performance is achieved an optimal level;
- Deliver on Key KPI driving our business;
- Efficiently administer the financial resources according to the allotted budgets;
- Evaluate the team’s results based on performance indicators (KPI);
- Identify and feed regional market trends to internal partners and stakeholders;
- Manage all corporate retail operational sites and oversee Franchisee adherence and compliance to Belron’s strategies and business initiatives;
- With the support of the Real Estate Team, actively manage ATL corporate network in terms of footprint development and optimization (openings, relocations, closures, white spots).
KNOWLEDGE, SKILLS, EXPERIENCE, FORMAL EDUCATION
- Bachelor of Business Administration – MBA is an asset
- Minimum of ten (10) years of experience managing multiple units, preferably in the retail industry;
- Experience in managing and supporting a franchise network;
- Skilled at being well informed on the activities in his regions/territory;
- Excellent operator who ensures initiatives are carried out;
- Business acumen;
- Skilled at leading and motivating a team;
- Strong communication and problem-solving skills;
- Very strong customer service orientation;
- Marked aptitude for communication;
- Desire and ability to work in a dynamic environment;
- Skilled at developing, implementing and supporting new initiatives;
- Motivated by his own personal growth and that of his team;
- Must be available to travel across the Atlantic provinces to visit sites on a regular basis
- Requires travel to Montreal (4 to 6 times / year);
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us
Belron Canada has 325 service centers, 2 distribution centers, 27 warehouses and more than 1,200 employees across the 10 provinces in Canada.
We are operating several familiar household brands, including: Lebeau Vitres d'autos, Speedy Glass, Apple Auto Glass, DURO vitres d'autos, Vanfax and Belron Canada (the head office).
Belron Canada is a member of Belron International, the world leader in vehicle glass repair, replacement and advanced driver assistance system (ADAS) front camera recalibration operating in 29 countries across 6 continents.
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